O
Old Mod
If I'd been paying attention Mark I'd of removed it, I normally do. 😀
O
Old Mod
It's all immaterial anyway, I pm'd Martyn the price a couple minutes after he posted cos he was so upset. 🙂
D
dave l and l
the price is still on the thread on the 1st page
F
Flintstone
Heavy price for that area and those tiles, even for a quality finish, imo!
D
Dumbo
Agreed if someone's says they can do it for a price they should be held accountable for good quality work if they can't do it for that price or if they just can't do it maybe they wouldn't go around quoting cheap prices ( sorry don't know cost of this job and sorry for going of topic a bit )
D
Dumbo
Not on my feed (just read the thing about quoted text sorry )
O
Old Mod
Of course it's on your feed, everyone see the same thing.
Antonio quoted it on the first page.
Thanks to all of you for all your valuable opinions and advice. It is very much appreciated.
We were completely ready to eat humble pie, accept the level of quality and put it down to experience had we learned we had paid well below par and received only what we paid for. However, we are relieved to have learned, thanks to your kind insight, that we were justified to expect a certain of quality given what we are being expected to pay.
It's also a great relief to hear that there is a bare minimum that you all feel should be expected regardless of cost, and that our expectations are well in line with this. We never expect perfection at any price, but we also don't expect a finish like that! It's good to know a clean cut is not too much to ask, that it's fair to expect tiles to be in line with each other, and that our dissatisfaction was reasonable. We don't want to fobbed off, but don't want to be unfair either.
Thanks again for all the great advice and insight.
We were completely ready to eat humble pie, accept the level of quality and put it down to experience had we learned we had paid well below par and received only what we paid for. However, we are relieved to have learned, thanks to your kind insight, that we were justified to expect a certain of quality given what we are being expected to pay.
It's also a great relief to hear that there is a bare minimum that you all feel should be expected regardless of cost, and that our expectations are well in line with this. We never expect perfection at any price, but we also don't expect a finish like that! It's good to know a clean cut is not too much to ask, that it's fair to expect tiles to be in line with each other, and that our dissatisfaction was reasonable. We don't want to fobbed off, but don't want to be unfair either.
Thanks again for all the great advice and insight.
O
Old Mod
Thank you, appreciate your feedback.
Comments like yours give us the encouragement to carry on, as we're all here voluntarily.
Hope you find a satisfactory resolution.
Comments like yours give us the encouragement to carry on, as we're all here voluntarily.
Hope you find a satisfactory resolution.
D
Dougs Third Go
are the cuts acceptable?....most certainly not, regardless of price paid. There's no need to use an angle grinder for the L shaped edges anyway, score the edges with hand cutter then use an angle grinder to cut into the corner from the waste edge and just snap them out with your cutter.
I
Italy
Is this an acceptable edge cut?
Yes,Just spend the money on the tools
Ps tile very hard
Yes,Just spend the money on the tools
Ps tile very hard
I
Italy
really???
Is 3mm ....
So I guess the next question is, what is reasonable to expect to put this right?
I'm guessing it's far too heavy handed to expect it all torn out and redone at their expense. They are still expecting full payment for the tiling!
But there are issues like the one highlighted around the whole room:
All cuts have been done to the standard you have seen. Windows, alcove, corners, everything.
There are several large chips off the edges of tiles that they have tried to disguise with paint.
Most tiles are not flush to those around them.
The tiles are a brick pattern, but in some places the vertical joins are as much as 9mm out of line from those below. Two tiles joining in a corner are horizontally out of line too.
Worst of all, the tile overlaps in one corner alternate from left to right up the wall!
There are holes in the grout, and some spots at the bottom have been missed entirely.
There are tool marks on several tiles.
The bottom of the alcove is level, not slightly sloped for drainage, despite us specifically asking for this, and told that is what they would do.
They also managed to put 2 deep gouges into the brand new stone resin shower tray too, which of course they claim wasn't them.
We finally had enough yesterday and asked them to leave. We just have no faith that they can finish the job without causing more damage and without getting a serious leak or something down the line.
We're now stuck with an unfinished bathroom, and I'm pretty sure we will seriously struggle to find someone willing to make good and finish for us.
Believe it or not, despite all the above, they are still sticking to their guns and claiming it is as professional a job as any other, and that it is our extreme standards that are at fault. As I said, we haven't settled the final payment yet, but I don't know whether we should only expect it discounted or simply not pay it under the circumstances. Or whether we should try to make necessary repairs to the tiling, or just rip it out.
Lesson learned here though. Last time we take on a contractor based on check-a-trade reviews without checking qualifications. Not a mistake I intend to repeat. 🙁
I'm guessing it's far too heavy handed to expect it all torn out and redone at their expense. They are still expecting full payment for the tiling!
But there are issues like the one highlighted around the whole room:
All cuts have been done to the standard you have seen. Windows, alcove, corners, everything.
There are several large chips off the edges of tiles that they have tried to disguise with paint.
Most tiles are not flush to those around them.
The tiles are a brick pattern, but in some places the vertical joins are as much as 9mm out of line from those below. Two tiles joining in a corner are horizontally out of line too.
Worst of all, the tile overlaps in one corner alternate from left to right up the wall!
There are holes in the grout, and some spots at the bottom have been missed entirely.
There are tool marks on several tiles.
The bottom of the alcove is level, not slightly sloped for drainage, despite us specifically asking for this, and told that is what they would do.
They also managed to put 2 deep gouges into the brand new stone resin shower tray too, which of course they claim wasn't them.
We finally had enough yesterday and asked them to leave. We just have no faith that they can finish the job without causing more damage and without getting a serious leak or something down the line.
We're now stuck with an unfinished bathroom, and I'm pretty sure we will seriously struggle to find someone willing to make good and finish for us.
Believe it or not, despite all the above, they are still sticking to their guns and claiming it is as professional a job as any other, and that it is our extreme standards that are at fault. As I said, we haven't settled the final payment yet, but I don't know whether we should only expect it discounted or simply not pay it under the circumstances. Or whether we should try to make necessary repairs to the tiling, or just rip it out.
Lesson learned here though. Last time we take on a contractor based on check-a-trade reviews without checking qualifications. Not a mistake I intend to repeat. 🙁
I
Italy
Sorry is 2mm Of thickness..🙂
D
Dumbo
Firstly complain to checkatrade about the standard of work . Secondly if it as bad as you say . Rip out and start again you will never make it good . If you need to go legal on this for a fee Trade Tiling Association for a fee send somebody in to write a professional report on this . If i saw it i wouldn't think this customer is being picky I don't want to get involved . I would have no problem in sorting something like this out but only if it was rip out and start again .
Good luck with your endeavours
O
One Day
I've just finished a job recently, working for the pickiest customer I've ever EVER come across.
At times she was beginning to wind me up with the ocd and microscopic attention to detail, but to be fair, she kept me on my toes and stretched my abilities. (as well as my patience a little!)
Believe me, based on what you have shown us you are not being unreasonable at all.
At times she was beginning to wind me up with the ocd and microscopic attention to detail, but to be fair, she kept me on my toes and stretched my abilities. (as well as my patience a little!)
Believe me, based on what you have shown us you are not being unreasonable at all.
F
Flintstone
Where's the photos impish?
That's a bit of an assumption, where's your proof of that?
Pedant mode: there (their) sorry pet hate
M
Matt Bott
Haha really only have to look at some of the runners up of the tta awards and then look at the likes of any trusted advisor on here, it's not an assumption it's an opinion I'd love to see mosaic work better than @MissTiler if that's possible and I'd like to see mitred glass/porcelthin better than @3_fall please bring them to the table so we can all benefit I just haven't seen anything that trumps there work sorry if I idolise them p.s I'm a tiler not an English lecturer.
L
LM
@aytiling really??
Have I miss understood you?
Matt's "proof" is there for all to see and industry and forum awards are evidence to back it all up!
I'd say your in a very small minority of people who would question the ability and creditability of the craftsmanship of the fore mentioned!
If you've made a mistake with your comments now would be a good time to say so, otherwise lay your better work on the table for all to judge!
Have I miss understood you?
Matt's "proof" is there for all to see and industry and forum awards are evidence to back it all up!
I'd say your in a very small minority of people who would question the ability and creditability of the craftsmanship of the fore mentioned!
If you've made a mistake with your comments now would be a good time to say so, otherwise lay your better work on the table for all to judge!
O
One Day
To be fair, unless you know someone (and most of us tiling nerds have met up) and you know their work and reputation, then a few badges on a forum "could" be a bit of an assumption.
Anyway, as I like to say: "I'm not the best, but I'd definitely say I'm in the top one!" 😛
Anyway, as I like to say: "I'm not the best, but I'd definitely say I'm in the top one!" 😛
M
Matt Bott
You are the top one along with others on here to be honest meeting them never changed my opinion on there work
F
Flintstone
all hail, our trusted advisors!!😀
I
Italy
yes, even I am the number one in my neighborhood.
(They are the only tiler in the neighborhood).
For this, they are number one.
honestly speaking, I do not consider myself a great tiler.
But behind me there is a long row of tilers.
This is what I say, because in front of me,
I see very few heads
ahah
(They are the only tiler in the neighborhood).
For this, they are number one.
honestly speaking, I do not consider myself a great tiler.
But behind me there is a long row of tilers.
This is what I say, because in front of me,
I see very few heads
ahah
O
One Day
If she sees this, she'll probably kill me for my comments!
Just an example, cutting the walls to slip the skirting tops underneath. It took an absolute and, and in my opinion (at first) is complete overkill.
I Have to admit though, it was worth the time and effort in the end.
F
Flintstone
That is a bit drastic!
I can't be the only one that free cuts these? I don't dream of scrubbing them 1st.
Anyhow as mentioned above it isn't an acceptable finish. If the tiler had any pride in his work he wouldn't have left that finish in the 1st place.
Hope you can get it resolved, best of luck!
Anyhow as mentioned above it isn't an acceptable finish. If the tiler had any pride in his work he wouldn't have left that finish in the 1st place.
Hope you can get it resolved, best of luck!
Having taken the time to thoroughly read through the thread. I would personally refuse point blank to give any more payment over.
Pick the parts of the job (worse parts) that you want redone. Give them the chance to redo it. If they refuse, moan about it or leave a mess again. I would go to a solicitor and threat legal action. £1200 for a small bathroom 16 metre is alot of money. There is no reason why it shouldnt be showroom perfect for that money you should struggle to find faults in it!
Was it one company you got to do the whole job or did you subcontract and find tradesman yourself?
Pick the parts of the job (worse parts) that you want redone. Give them the chance to redo it. If they refuse, moan about it or leave a mess again. I would go to a solicitor and threat legal action. £1200 for a small bathroom 16 metre is alot of money. There is no reason why it shouldnt be showroom perfect for that money you should struggle to find faults in it!
Was it one company you got to do the whole job or did you subcontract and find tradesman yourself?
There's always a correct tool for the job, I guess he doesn't want to buy any, I'm embarrassed for him. 🙁
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