Citizens Advice (previously Citizens Advice Bureau and also known as Cyngor ar Bopeth in Welsh) is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.The twin aims of the Citizens Advice service are "to provide the advice people need for the problems they face" and secondly "to improve the policies and principles that affect people's lives". This research and campaigns agenda also known as "social policy" is more preventative in nature and designed to stop problems arising in the first place.
Citizens Advice organisations emerged in the 1930s linked to the emergence of a fledgling social welfare service and the outbreak of World War II. Public funding for the organisation was cut following the war but restored during the 1960s and a government grant in 1973 allowed the National Association of Citizens Advice Bureaux (NACAB) to expand the charity. Citizens Advice has grown to be the largest independent advice provider in the United Kingdom. There are also a number of Citizens Advice organisations that base themselves on the United Kingdom advice charity mainly in parts of the Commonwealth including Australia, New Zealand, and Gibraltar.In 2013 the Citizens Advice Adviceguide website was visited by one third of United Kingdom's online population and Citizens Advice's own research shows that four in ten of the British population contact Citizens Advice at some point during their lives. In 2014 Citizens Advice celebrated its 75th anniversary and in 2015 the charity was named Charity of the Year at the 2015 Charity Awards. During the ten year leadership of the former Chief Executive Gillian Guy Citizens Advice expanded its remit taking on the contract for the Witness Service and the face-to-face advice element of Pension Wise.

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    Adhesive Patio porcelain tiles lifted within a month: Adhesive advice please

    Hi All, I am wondering if someone would be able to help me out/explain something. We had a patio laid back in Feb/March time by the building firm doing our extension, onto a new concrete base around the new extension. The porcelain tiles were 20mm thick and 600x900 so quite large. Ditra mat was...
  2. xxredmaxx

    Water UFH advice on build-up for UFH

    Hi all. I came across this forum searching for info so my first post. I'm renovating 1890's Victorian house with suspended floors. Joists are traditional 16" centres. I want to install wet UFH to bathroom on 1st floor and finished floor to ceiling height is tight so trying not to lose any...
  3. mestanovsky

    Advice for tile over unconventional wood subfloor?

    I’ve got 3/4” MDF over 1-1/2” t&g car decking, over 6x8” joists on 48” centers. All solid, good shape. Specs for cement board and ditra seems to suggest I should give up hope of successful tiling because of wide joist spacing. But I want to believe. And think the thickness of Mdf+ car decking...
  4. W

    Preparation Need advice for brick slips in kitchen

    Hi Guys i’m going to be tiling over skimmed plaster walls in a kitchen for first time. (first time over bare plaster) Do i need to prime the walls with anything? I use rapid set mapei wall tile adhesive and the brick slips will be made of sand and cement not clay. So basically concrete based...
  5. J

    Advice Required - Unhappy with finished product

    Hi all, I’ve been trying to seek advice on whether the recently finished tiling/grouting in my bathroom is acceptable or not. I don’t think it is and neither do any of my friends or family. The job took place over a Monday-Thursday and every evening I would see errors that I would have to...
  6. B

    Advice needed, novice tiler...

    I've bought what I thought were floor tiles for my bathroom. They are 600 x 300 x 8.5mm ceramic tiles. Turns out i bought wall tiles... Question is can I use these on my bathroom floor. It's a small bathroom, I'm going to need 16 to 18 tiles at most, I'll be putting backerboards down as I'm...
  7. H

    Looking for advice with cement burns

    Hi guys looking for advice in regards to how to help prevent/treat cement burns. Parents have come home with some nasty burns on their fingers just wanted to know what you guys use or what to do really
  8. C

    Advice on work done please

    Hi all I was hoping to get your opinions / thoughts on some work done in the kitchen by the builders at my parents. The main thing I'm scratching my head about is the tiling when it meets the kitchen cabinets. The builders have left gaps un-tiled under the cabinets and cookerhood and I think...
  9. T

    Porcelain Patio Advice

    What is the best way to lay Porcelain slabs, slurry base or concrete base.? Your advice will be much appreciated
  10. D

    Wedi Board fixing - advice needed

    I'm hoping someone here can give me some advice! I'm re-tiling my shower after needing to rip out the previous dodgy plywood backing which failed (right side in the photo) and plasterboard (left side) I'm planning on installing Wedi board as a backing board solution. For the right side onto...
  11. F

    Prep advice on block and beam floor

    Hi, after some advice, doing some renovations at a house we’ve just moved into. Knocked kitchen/diner into 1 room, took the tiles up from the existing kitchen and there appears to be a hump in the concrete screed, it’s a block and beam floor, put level on the highest point and there’s 6mm gap...
  12. D

    Hi all, I am looking for some advice please.

    Recently we had our bathroom renovated. Unfortunately we trusted that the bathroom would be expertly fitted over the two weeks we were away to avoid too much hindrance both sides. Unfortunately we were quite shocked to see the awful, unprofessional state of the tiling within the shower. It...
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  14. C

    Help Different Caliber Indoor/Outdoor Tiles

    Hi there I ordered 160sqm of 90cm x 90cms of matching Large Format Porcelain tiles. 105sqm for Interior (10mm thick), 55sqm for Exterior (20mm). The installation of the Interior took place in December but we held off on the Exterior due to weather conditions. We've now come to install the...
  15. H

    Subfloor build up advice for tile

    If starting from joists, what subfloor would you use these days? 18mm Ply first and then a 6mm backer board layer? (correct thicknesses?). Plan is to tile floor with porcelain tile 20x20cm, electric heating mat under. Thanks.
  16. H

    Subfloor layer advice

    If starting from joists, what subfloor would you use these days? Ply first and then a backer board layer? (what thicknesses). Plan is to tile floor with porcelain tile 20x20cm, electric heating mat under. Thanks.
  17. C

    Please give advice to a Newbie!!

    Hi to everyone on here as im new to the forum. After tiling on major house building new build sites for the last 7 years ive fallen back into more domestic work and out of the loop where prices are concerned. I’ve been asked to tile a bathroom and Ensuite in hexagon tiles 200x240 on the walls...
  18. J

    Trim advice on splashback

    I'm after some advice on what type of trim would look best. I'm installing these Onda Atlantic 5cm x 25cm | Wall & Floor Tiles | Fired Earth Tiles - as a kitchen splashback in a brick bond pattern, they have slightly softened edges and an...
  19. B

    Limestone sealing advice

    Hi, Hoping someone can advise please. Recently had some limestone floor tiles laid and as instructed this morning I cleaned them with a stone cleaner and this evening was going to seal before it’s grouted. Tiles still look damp and wondering if I should leave the sealing? Eager to get the seal...
  20. J

    Advice on tiling trim

    Hi, I have had some tiling done and wanted advice on the tile trim as there is quite a large lip Tiler states this is how it should be to hide the tile edge but I was under the impression the trim should be flush. TIA for advice
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