Citizens Advice (previously Citizens Advice Bureau and also known as Cyngor ar Bopeth in Welsh) is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.The twin aims of the Citizens Advice service are "to provide the advice people need for the problems they face" and secondly "to improve the policies and principles that affect people's lives". This research and campaigns agenda also known as "social policy" is more preventative in nature and designed to stop problems arising in the first place.
Citizens Advice organisations emerged in the 1930s linked to the emergence of a fledgling social welfare service and the outbreak of World War II. Public funding for the organisation was cut following the war but restored during the 1960s and a government grant in 1973 allowed the National Association of Citizens Advice Bureaux (NACAB) to expand the charity. Citizens Advice has grown to be the largest independent advice provider in the United Kingdom. There are also a number of Citizens Advice organisations that base themselves on the United Kingdom advice charity mainly in parts of the Commonwealth including Australia, New Zealand, and Gibraltar.In 2013 the Citizens Advice Adviceguide website was visited by one third of United Kingdom's online population and Citizens Advice's own research shows that four in ten of the British population contact Citizens Advice at some point during their lives. In 2014 Citizens Advice celebrated its 75th anniversary and in 2015 the charity was named Charity of the Year at the 2015 Charity Awards. During the ten year leadership of the former Chief Executive Gillian Guy Citizens Advice expanded its remit taking on the contract for the Witness Service and the face-to-face advice element of Pension Wise.

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  1. H

    Subfloor layer advice

    If starting from joists, what subfloor would you use these days? Ply first and then a backer board layer? (what thicknesses). Plan is to tile floor with porcelain tile 20x20cm, electric heating mat under. Thanks.
  2. C

    Please give advice to a Newbie!!

    Hi to everyone on here as im new to the forum. After tiling on major house building new build sites for the last 7 years ive fallen back into more domestic work and out of the loop where prices are concerned. I’ve been asked to tile a bathroom and Ensuite in hexagon tiles 200x240 on the walls...
  3. J

    Trim advice on splashback

    I'm after some advice on what type of trim would look best. I'm installing these Onda Atlantic 5cm x 25cm | Wall & Floor Tiles | Fired Earth Tiles - as a kitchen splashback in a brick bond pattern, they have slightly softened edges and an...
  4. B

    Limestone sealing advice

    Hi, Hoping someone can advise please. Recently had some limestone floor tiles laid and as instructed this morning I cleaned them with a stone cleaner and this evening was going to seal before it’s grouted. Tiles still look damp and wondering if I should leave the sealing? Eager to get the seal...
  5. J

    Advice on tiling trim

    Hi, I have had some tiling done and wanted advice on the tile trim as there is quite a large lip Tiler states this is how it should be to hide the tile edge but I was under the impression the trim should be flush. TIA for advice
  6. B

    Travertine tile grouting advice.

    Hi all. After living in my property for over 7 years I've recently discovered the type of tile used in the whole of the downstairs, it's a Travertine tile. I've always had trouble keeping them clean, plus the pitted nature of the tile makes it near impossible to clean properly. After some...
  7. H

    Advice on Tiling work that has been done please.

    Good afternoon, I am after some opinions on some recent tiling work I have had done, there are a few aspects of the work that I am not happy with. Firstly, the wall tiles that have been used are ceramic and where they have been cut, this has caused splinters, which look like the glaze has been...
  8. R

    Shower former advice

    Hi everyone, new member here looking for some advice. I’m looking for a shower former for a loft conversion wetroom. It has to sit on joists, has a width restriction of 800mm, and needs an off-centre drain. There is a girder running beneath that would obstruct a centre drain. I was looking at...
  9. O

    Advice on work being done please

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  10. N

    Advice renovating a pool

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  11. IHTRIQ

    Advice regarding backer board installation

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  12. N

    Hardibacker advice onto chipboard floor

    Hi guys. Been out of the tiling game for some years and just about to tile kitchen and hall in 60*60 porcelain. Tiling over a chipboard floor and laying 6mm hardibacker first. My question is, is it essential to need the hardibacker onto adhesive then screw down or can you just screw the boards...
  13. M

    Advice on tiling work carried out - raised patio

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  14. korkowa135

    Issues with Grout - Patio

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  15. F

    First time tiler advice

    Hello. First time tiler looking for some advice. Doing a bathroom reno and had a professional tiler booked in to tie in with plumber, but we will sadly not have the room prepped for new tiles in time to meet the tilers scheduling window…so due to not wanting to be without a bathroom for any...
  16. T

    Silicone seal base and corners of a walk in shower? Currently grouted

    Bathroom fitters finishing job tomorrow, is it necessary for them to seal around the base and corners before they leave?
  17. P

    Hi All - Silicone colour choice advice.

    Hello All, bit of lurker DIY tiler. Done a few floors and walls in the past mostly in bathrooms. Touch wood all been successful! Just doing a bathroom and have used white tiles with black grout. For the vertical corner (stud wall to solid) I'm pondering whether to use black or white silicone...
  18. D

    Advice for anyone looking to hire a tiling contractor

    I see and hear all to often of the horror stories when someone hires a supposed tiler only to have things go horribly wrong.. here are a few suggestions for anyone hiring a tiling contractor 1. Don’t hire general handymen/maintenance/general builders to do it… they rarely have the knowledge...
  19. T

    Advice - can this be fixed

    I have had issues with our contractor regarding the quality of his work, however when confronted with the issues around his sloppy grouting his response to was to tell me to keep the outstanding money and find someone else to finish the work! So my main question is can this be fixed? and if so...
  20. H

    Bathroom started, wrong from the start? Advice appreciated please.

    Hi all, I've got a bathroom fitter starting on my bathroom he's put Hardiebacker all around the bath area, he was going to put hardiebacker at the bottom and middle and plasterboard at the top but I asked for full cement board. He's used 6mm hardiebacker, which I believe is for the floor but...
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