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Opinions on this appalling "professional" tiling job?

To all, sorry! It’s a pretty stressful situation. But as I’ve stated, 80% of the worst offending work was all completed at the very end. He must have been leaving the most difficult parts, and we honestly thought that we could probably live with how it was looking by the end of the 2nd week, as at that point, he had not cut any of the edging tiles, or around the window. All the while he was assuring us that it would all be cleaned up and look good when finished.

I appreciate everyone’s advice. I was merely looking for opinions on the workmanship, as we just wanted to make sure we weren’t being “fussy” customers and our issues were justified.

PS. @callatiler Not sure I’ve been using a sharp tounge several times? It was just once. But hey ho. As I’ve said a few times now, I did call him out, a few times but (again, as above) he reassured us. It’s all very easy to on your side of the situation and just say “you should have stopped it” but it’s not a simple as that.
Dude! If you read my post again I didn’t ever say several times! As for you was wanting to know if you were just being fussy and just wanted opinions I don’t believe you as look and read your thread headline!!!
 
Dude! If you read my post again I didn’t ever say several times! As for you was wanting to know if you were just being fussy and just wanted opinions I don’t believe you as look and read your thread headline!!!
The thread headline of “Opinions on this appalling professional tiling job” you mean?

I’m lost, that’s clearly what I’m asking for.

Anyway, I’m not getting at you, I’m just happy to read people’s thoughts on the work.
 
It's a common phrase here, it means take the bull by the horns. I'm guessing from the reaction it caused it's not a phrase that's used in the UK.

Not heard it before but will be using wherever possible.
 
That is the worst tiling job l have ever seen in nearly 50 years working in the building Industry.
Whoever did that should not be let loose In anyone’s property ever! Again.
 
IMO you should not pay anything until the work is carried out to a reasonable quality. Clearly it is not currently in that state. A contractor accepting a contract must be able to demonstrate the necessary level of skill to carry out the requirements of said contract otherwise he falls foul of basic contract law. In this instance the tiling has not been carried out with what, in the opinion of many tilers on here, would be considered the necessary skill. This means you have a defence in law as well as being protected by the supply of goods and services act 1982.
 
Something I’ve just realised is he tiles straight on to ordinary plasterboard in the shower enclosure. That’s not right is it, from what ive now researched?

Also I’m now reading that a decoupling membrane should have been used on the floor before tiling. Is that correct, too? This is an upstairs bathroom with regular plank floorboards. I know he used thin plywood sheets over these.
 
Plasterboard is fine in the shower as long as it’s tanked.
Thin ply overlay is not much good, I always tile my floors on 6mm Hardie screwed and glued.

Not that it really matters now, it’s got to all come out anyway.
 
Plasterboard is fine in the shower as long as it’s tanked.
Thin ply overlay is not much good, I always tile my floors on 6mm Hardie screwed and glued.

Not that it really matters now, it’s got to all come out anyway.
Hmm, ok thanks. Just building a list of everything he’s done wrong at the moment. Have a couple of new tilers in for quotes and they’ve both said the same as everyone here. Start again.

What would have been involved in tanking it because I don’t remember seeing anything other than the plasterboard?
 
It’s normally a membrane that is painted on, can be grey or blue in colour.
It can also be a matting type like Homelux.
 
looking at the tiling, I fully expected there would be no tanking. It’s another thing that gets left off when people are trying to save time and money or are ignorant to why it’s used.
 
He must be stopped from ripping other people off. It's harsh, but the tiling is so bad that you should seriously consider suing him for the cost of putting it right. He's misled you by claiming to be a professional tradesman. Small claims court.
 
Oh dear, absolutely don't pay them oh god. I dread to think what that actual plumbing is like.

They made the decision to not want paying by doing work that isn't worth anything, nothing to do with you, if anything he owe's you money.
 
More updates...

Just found out he's used BAL Green Star and Blue Star adhesive with porcelain tiles that are 600x300mm sized. I've now read that this is a totally unsuitable adhesive for these tiles (apart from the tubs say "For ceramic/mosiacs/some natural stone" being a giveway).

Surely this is grounds in itself to ask him for a 100% discount?
 
More updates...

Just found out he's used BAL Green Star and Blue Star adhesive with porcelain tiles that are 600x300mm sized. I've now read that this is a totally unsuitable adhesive for these tiles (apart from the tubs say "For ceramic/mosiacs/some natural stone" being a giveway).

Surely this is grounds in itself to ask him for a 100% discount?
Whole jobs wrong from start to finish, one conciliation, it should strip out easily..
 
Feel for you bud a shocking install a real shame because correctly fitted it would of looked stunning a expensive lesson learned keep a close eye on your contractor only option is a full rip out and start again I am afraid. Kop
 
Dude! Have actually read any of my posts? Give them another read.

I HAVE spoke to him, several times and for a final time over the phone to discuss exactly why we weren’t happy after sending all of the 70 pics above.

He definitely does not have to skill to put it right. So perhaps you could put on your sarcastic bellend pants and give me some more of your advice?
I’ve read this thread a few times and your attitude doesn't sit well with me. @Marvo bothered to comment to try and advise you and you come off with this!! A bit rich coming from someone needing help imo!
 
I’ve read this thread a few times and your attitude doesn't sit well with me. @Marvo bothered to comment to try and advise you and you come off with this!! A bit rich coming from someone needing help imo!
@LEE MAC I apologised twice, after I misunderstood his, what I thought was a, p#ss take comment. It’s been explained. As others have said, written words can be read very differently from how they were meant to be read. Surely you’ve had text messages misunderstood before? As I’ve already explained, it’s a stressful situation, and I came here for opinions on the quality of the work to make sure that we were being reasonable saying it was a crap job.
 
I'm sorry to say it.....but if thats the state of his tiling and he's happy with it........I would never....ever...trust his plumbing. The awful tiling wont really damage your home but if the plumbing has issues you could lose everything.......don't want to scare you but would you trust his plumbing if he says this is a good job!!!??
 
I'm sorry to say it.....but if thats the state of his tiling and he's happy with it........I would never....ever...trust his plumbing. The awful tiling wont really damage your home but if the plumbing has issues you could lose everything.......don't want to scare you but would you trust his plumbing if he says this is a good job!!!??
Yeah absolutely agree. We’ve factored the cost of a (different) plumber to come in an check everything once it’s all been ripped back out, and added to all the costs we’re going to present to him.
 
It sounds like OP was looking for job done on the cheap , as they supplied materials got a friend to do it etc wonder if they even considered getting quotes
 
How are you progressing with this @Chopper1 ?
@Plan Tec Tiling I moved all contact with him over to email before xmas for the legal reasons, and requested a full itemised breakdown of the materials he had charged to me. I've not had a reply to that yet.

His mrs is replying for him over email and handling it now, but she emailed before xmas asking to have a meeting to come to a resolution. I've stated I know my legal rights, gave a couple of comments from tilers we've had in since to inspect and again asked for a materials breakdown but still no reply to that again. I just want to have it in writing what he *hasn't* used during the installation.

My wife had our baby on 28 Dec so that's obviously our focus for the moment but I'm refusing to do anything until I have that materials breakdown.
 
@Plan Tec Tiling I've also heard over xmas he's been down the pub and as the word has got around very quickly, he apparently admitted he knows he's done a terrible job and doesn't think we should be expected to pay for it.

Obviously I can't use that in any legal way but shows there could be some light at the end of the tunnel, in terms of dealing with him anyway.
 
Why not have a face to face with them to try and resolve it amicably. The courts dontbtake too kindly to cases where no one has made an effort to sort it out before going legal. If he has indeed admitted to doing a terrible job then he may be willing to sort a deal with you.
 
Why not have a face to face with them to try and resolve it amicably. The courts dontbtake too kindly to cases where no one has made an effort to sort it out before going legal. If he has indeed admitted to doing a terrible job then he may be willing to sort a deal with you.
@Ajax123 I've asked for the itemised materials breakdown as a first port of call. It absolutely not unreasonable for me to ask for that first before inviting him and his mrs back to the house to go through everything. I haven't said "I'll sue you if you don't just write your invoice off". It's pretty much at stage one still.
 

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