Discuss Misaligned Tile Job - Acceptable? in the UK Tiling Forum | Tile Advice Forum area at TilersForums.com

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Traveller22

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Is this tiling job acceptable?

I had 2 bathrooms replaced in my house and have had problems from the beginning. I paid quite a bit for the work, the most expensive quote I got, hoping for a good job.

The 1st bathroom the floor had patterned tiles which were terribly mismatched. Tiler blamed everything but himself. Eventually he knocked out the worst floor tiles and 'fixed' them - job when from bad to not so bad. I accepted a compromise on the floor expecting better on the 2nd bathroom.

2nd bathroom wall tiles are misaligned, especially at corners. Grout was also patchy and insert is lob sided, very noticeable with 5mm difference in depth right to left. Bathroom fitter came back and put extra thick lines of sealant in corners to 'hide' issue (not shown in images). He has offered less than a 1.5% discount on his fee for 2nd bathroom job and says it can't be fixed. I owe just over 10% of job as final payment. Would be interested in expert opinion. Thanks.

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M

Michael Kinder

That's not a good finish, I feel for you. It reads like you've contracted separately with a bathroom fitter and a tiler, with the tiler not previously known to you. This is inherently risky. There's an old saying: responsibility cannot be shared. If you can, best to choose one man and leave a healthy chunk of the contract until the end to make sure you get the result you're happy with, backed up by a decent warranty.
 

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