any advice re bad tiling job would be appreciated

[White Room]

shes advertised on mybuilder website, and shes got great feedback for plastering but advertises as a tiler too, i just thought being a woman she would do a nice tidy clean job as ive had some workmen from hell in my house and clearly i was wrong, and shes told me floor tiles that have been down since tues, she left here weds have broken due to excessive misuse by me omg and the 2 chipped tiles on the wall i have damaged on purpose after she left , fancy saying that to me

I do wonder about some of the feedback on some of those sites....

 

[Gazzer]

I think some negative feedback on that site would go down well.

 

[Brian the Tile]

oh my ,what a mess ,a total discrace,the only thing i can see here to do is take it all down and start afresh,give the so called tiler a chance ,but from what i can see its a total re-tile and should be at her expence and if she refuses im afraid i would take that mess to court with plenty of pictures as evidence ,we dont need theese cowboys and cowgirls giving our trade a bad name with jobs like that ,i feel so sorry for you

 

[sparkle333]

its very easy to blame the walls, floors, tiles etc and not ur work which is what shes doing and me lol, she took on the job and if the walls were slightly out its not an excuse for some of the things shes done, ive been told shes obviously started at the bottom and side instead of centre to have small cuts at the top and side. my daughter is a senior estate agent she came today and said if i sell house i could have house reduced cos it would need retiling omg what a carry on. i hate any confrontations and shes refusing to accept any faults

 

[sparkle333]

i will consider leaving negative feedback if she doesnt accept any responsibility which i know shes not going too, there is no way shes going to take all tiles off and pay for new ones and retile it , all she keeps saying is he walls were so badly out thats why they are a bit uneven, shes used 3 tubs of 15 kilo ready mixed adhesive and 3 x 20 kilo bags of mix yourself adhesive and will need 1 more, walls are 15 sq m and floor 3.5 sq m !!!

 

[Mr Tiler]

yeh been as you havnt paid anything I wouldn't bother having her back... send her a bill for the materials she used and get another tiler in to rip it all out and start again you can amend much there... was the adhesive used on the floor flexible?

 

[White Room]

She's a plasterer so the walls should'nt be an issue, there might be a saving grace is the tiler used tubbed adhesive if they needed to be removed.

 

[Gazzer]

At least you havent paid which is something.
As for the walls , being a plasterer she would have known and any tiler knows its better to prepare first to make the tiling easier .

 

[jamespaul]

plenty of photos and the small claims court

sorry love its all going to have to be re done
see if one of the lads on here can take a closer look and write a report
im to far away my self

 

[jamespaul]

At least you havent paid which is something.
As for the walls , being a plasterer she would have known and any tiler knows its better to prepare first to make the tiling easier .

I,d love to see her plastering
she,s just a cowboy

 

[sparkle333]

yes i bought flexible adhesive for the flooring. and proper waterproof adhesive tubs for the shower area of the bathroom, shes got all her tools here sat in the shower tray im hoping now thats not scratched and damaged too. do you think if i just got the area around window where its worse i could deal with all the thin cuts etc, or after a time will really get me down. its going to cost £100 's of pounds that i know i wont get off her easily i can see she had liability but bet she wont want to use that

 

[Gazzer]

Liability Insurance wont cover bad workmanship

 

[White Room]

yes i bought flexible adhesive for the flooring. and proper waterproof adhesive tubs for the shower area of the bathroom, shes got all her tools here sat in the shower tray im hoping now thats not scratched and damaged too. do you think if i just got the area around window where its worse i could deal with all the thin cuts etc, or after a time will really get me down. its going to cost £100 's of pounds that i know i wont get off her easily i can see she had liability but bet she wont want to use that

Her public liability would not be used for bad workmanship just for any damages to your property.

 

[Stef]

That is shocking, sorry for being blunt but that needs ripped out & redone.
She should not be advertising as a tiler when she leaves a monstrosity like this.
I bet you a pound to penny that those floor tiles are dot n dabbed as well.
As someone said those wall tiles might be salvageable as they are fixed with tubbed adhesive.
What size were those wall tiles?

 

[Sean SML Tiling]

If your not happy with the job then uf you dont grt it sorted now it will bug you until its done to the standard you want.

 

[sparkle333]

shes not used tubbed adhesive all over the walls just in some areas cos she said walls were so bad had to put on extra thick, shes a plasterer and should have known, she told me on 2nd day that the walls should have been skimmed grr. she put down flexible floor adhesive on top of heating mat and then tiles on top of that, im worried my floor heating will be damaged if tiles are removed

 

[Martyn Leeds]

Definitely don't pay.
I wouldn't expect to be paid if I left a job like that.
It looks more like a 'before' picture from a before and after set of photo's

 

[Mr Tiler]

I would be interested to know if she even tries to return for the tools lol

 

[sparkle333]

the problem is im a single parent i dont have any spare cash, ive just spent over 30 grand getting lots of my house renovated and a new bathroom fitted and these tiles , this was going to be one of the last big jobs left, ive got a few bits of plastering and decorating left to do. i cant afford to be out of pocket , its really worrying me

 

[sparkle333]

i agree but she doesnt see shes done anything wrong thats the problem shes accused me of damaging these tiles on purpose on floor and 2 chipped on walls, it is worse than photos are showing too , she cant see the cuts at edges and top are wrong i didnt know that til today and ex came round and told me

 

[Stef]

Direct her to this forum & tell her to browse through the pictures & then she will maybe learn something about tiling.
In fact direct her to this thread & I will tell her what's wrong with her tiling,
Cowboys like this do my nut in..

 

[sparkle333]

the tiles are 560 x 320 and floor 45 x 45, these are them but they have come down in price now typical
Wall Crema Tiles Pianosa Stone Effect Stone Effect Tiles 560x320x6mm from Walls and Floors - Leading Tile Specialists - Over 20 Million Tiles In Stock - Sold Per SQM

 

[sparkle333]

i really appreciate all your kind words and advice, i might do that, but i know she will lie as shes already lying in her emails to me, shes not been back since ive complained as she wants £200 upfront, but she said any thing thats not her fault like walls out, floor not laid right to edges although she should have put an inch of adhesive under edge not left with nothing she is not going to re do unless i pay her, shes also said i told you walls were out before i started which she didnt , so some of these issues are my word against hers, but the evidence of her tiling is there to see clearly

 

[cam_low]

this cowgirl needs shot for doing this to you.

when ordering more tiles you will have to ask them for the same batch and shade number so that they match.

Because the tiles are in brickbond if they are bowed they will be difficult to get a nice finish. I generally tell the customer this and they usually go with having them landscape and inline. I wish you the best of luck.

 

[Mr Tiler]

if you was to take those pictures to small claims court it doesn't matter how much moaning and lying is done... she will still be paying court costs and then some... just put some pressure on and hint to her that you are considering taking the matter to court and see if she sorts it out as someone mentioned in a previous thread about another bad job

 

[Sean SML Tiling]

Direct her to this forum & tell her to browse through the pictures & then she will maybe learn something about tiling.
In fact direct her to this thread & I will tell her what's wrong with her tiling,
Cowboys like this do my nut in..

Dont direct her to this forum as she will read a few threads think shes a tiler amd go do another shocking job. Me personally id keep all her gear threaten negative feedback on her profile and go to small claims to recover cost of tiles amd ufh. Maybe then she will never touch another tile. People need to be punished when they produce work like this! My rant done for tonight think I need a stella now

 

[White Room]

She is the fixer and should have checked the walls and other problems that have needed sorting before tiling commenced.

 

[charlie1]

That mess is not even DIY standard! And it's got nothing to do with bowed tiles either. The person claiming to be a tiler has ruined your tiles, thankfully you have not given her any money! Shocking

 

[Stef]

the tiles are 560 x 320 and floor 45 x 45, these are them but they have come down in price now typical
Wall Crema Tiles Pianosa Stone Effect Stone Effect Tiles 560x320x6mm from Walls and Floors - Leading Tile Specialists - Over 20 Million Tiles In Stock - Sold Per SQM

Those tiles are far too large to be fixed with a ready mixed adhesive.
Max tile size is 300x300.
You are going to have to take her to court if she thinks this is an acceptable standard of work.

 

[sparkle333]

shes just left her tile cutter here i think , i can do without all this to be honest and the thought of having all this re done and finding another tiler thats reasonably priced and having to take her to small claims court is a nightmare, its stopping electrician and plumber coming back and they are both real busy , i dont have enough money to rebuy all these tiles adhesive grout and pay someone else to remove tiles and re do them all , its going to megga bucks

 

[cam_low]

what make and model is her tile cutter ?