Is my tiling acceptable - Tile Advice

[JayneGresford]

Hi.... I have recently had my bathroom refitted and tiled floor to ceiling. The company tell me the tile does not cut cleanly and they have now covered the chips around the window with a stick on trim which does cover the mess, but should I accept this? The tiles used are Nest white glazed ceramic by Love, we have not been able to take a tile to someone else to see how they cut as the tiler took all our spare tiles with him! Also we have a small gap around the door frame that they said was too narrow to tile so nailed a piece of wood in the gap and said when painted the same colour as the door frame it will look fine, is this acceptable or should they have removed the door architrave? Also the boxing in of the pipes is rough and one of the pipes is not covered. See pictures. Many thanks for advice regarding these issues. Jayne

 

[Brian the Tile]

Terrible ,have you paid ?