quality

Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.
What a customer wants and is willing to pay for it determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market. Thus, quality can be defined as fitness for intended use or, in other words, how well the product performs its intended function.

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  1. Z

    Thoughts on quality of this tiling?

    This isn’t my timing but a professional installation. I’ve cherry picked the worst parts, but I’d love a view if this is acceptable or not? The wall tiles overall look pretty even, but up close some areas look like they have a poor finish, and in some cases the grout looks rough. On the floor...
  2. K

    Essex based quality tiler looking for work

    Hi guys old school tiler looking for work essex based can travel or work away,very reliable over 25years experience please get in touch Kenny B
  3. mahdimsa

    Where can I buy a good quality porcelain tile in dubai?

    I need help to buy porcelain tiles in dubai. Please refer me to reputable companies. Thnx
  4. J

    Patio Tiling Quality Advice

    Hi, Recently moved into a new build property, we noticed that our enter last row of tiles on the patio and edges of the patio are chipped. Image attached of a full tile and 2 images from different parts of the patio of the chipped tiles. We reported this to the developer as part of snagging...
  5. surreyMan

    Tiling quality advice

    Hi all, We've currently got builders in redoing our bathroom and we bought our tiles from Homebase and told the builders this in advance and they had no concerns. One the first day they started laying tiles, we noticed a lot of edges sticking out between each tile. They promised to remedy...
  6. U

    Advice: grouting quality?

    Had tiles laid a while a go and grout was really patchy and pin holes. Tiler final come back ( didn’t come due to covid) He removed the dark patches of grey grout and put a slurry on top. This is how it’s been left, I can scrap the slurry out with my nail and still have patchy areas
  7. B

    Grouting quality - advice needed

    I'm looking for some expert advice and hopefully some reassurance.... I've just had a complete bathroom renovation finished by a tradesman who specialises in bathrooms. In general, I am really pleased with the outcome and the contractor has been a pleasure to deal throughout the project. I...
  8. O

    Quality of tile cutting when installing a metal edging strip

    We now have a professional tiler in attempting to tile a wall up to an external corner where he has suggested incorporating a metal edging trim. Due to the overall layout of the tiles, the tile edges next to the trim need to be cut, which the tiler has attempted to do. He's also trying to butt...
  9. P

    Bad tiling?

    I’m having a kitchen fitted and tiled. I wondered what people’s thoughts are on the attached......is it acceptable or should I ask for it to be re done? The rest of the job I should pretty good
  10. R

    Where do you guys buy quality tiles? Please..

    Hi all, No doubt a simple question for many so hoping for some advice. I'm at a complete loss as to where I should be buying quality subway/metro tiles. I was going with Topps and then I read some bad stories regarding quality. CTD has plenty, but I've no idea of the quality. Then there's...
  11. T

    Help on Setting Out

    Hi there, this is my first post and looking for advice on fixing 550x330x8mm ceramic wall tiles to two bathroom walls. I have started the short wall in the shower enclosure and seems to have gone ok. Have just set the first tile to continue around the corner to cover the longer wall (3metres)...
  12. W

    Herringbone pattern issue

    Hi everyone, New to the forum and new to tiling. I am redoing my fireplace surround and wanted to do a herringbone pattern on the floor with 3x6 subway tile. I measured the middle 3 times, and dry layed the pattern out and still was off a inch on the right creating small pieces. I really took...
  13. W

    How's My Tiling? Herringbone pattern issue fireplace surround

    Hi everyone, New to the forum and new to tiling. I am redoing my fireplace surround and wanted to do a herringbone pattern on the floor with 3x6 subway tile. I measured the middle 3 times, and dry layed the pattern out and still was off a inch on the right creating small pieces. I really took...
  14. davetheplumb

    Small bed score and snap tile cutter advice.

    Already possess Rubi TX700N but it's very unwieldy in small spaces and for slicing small tiles. Looking for good quality smaller cutter (not Pocket40 though since the cutter assembly housing seems to be very flimsy). I DID originally get "advice" directly from a Rubi rep visiting my local tile...
  15. D

    Another bad job???

    Hope to gauge the reaction from pro tilers on here, as the guy I’ve employed to do my kitchen floor thinks he’s doing a great job. The gap on the wall on is 30mm btw, don’t know what size of skirting he thinks I’m putting on. Would anyone here not use spacers? Opinions welcome before he comes...
  16. R

    Grout or silicone

    Hello. Looking for a bit of advice. Just finished tiling a bathroom and grouting now. There’s boxing/shelves around the bath. Question is do I grout or silicone the internals. There’s no shower above.. my worry is that it’s going to be a family bathroom with the kids likely splashing around and...
  17. R

    Grout or silicone

    Hello. Looking for a bit of advice. Just finished tiling a bathroom and grouting now. There’s boxing/shelves around the bath. Question is do I grout or silicone the internals. There’s no shower above.. my worry is that it’s going to be a family bathroom with the kids likely splashing around and...
  18. J

    Is my tiling acceptable

    Hi.... I have recently had my bathroom refitted and tiled floor to ceiling. The company tell me the tile does not cut cleanly and they have now covered the chips around the window with a stick on trim which does cover the mess, but should I accept this? The tiles used are Nest white glazed...
  19. S

    Your professional thoughts please.

    Hello, we have just had some tiling done. The tiles look ok in the daylight, but when you turn the lights on they don’t look very straight/ flush. When you run your hands over them you can tell where some of the tiles aren’t quite flush. The wall is new and was freshly plastered before tiling...
  20. D

    Is this shoddy tiling? Advice much appreciated!

    Hi! We've just had our kitchen installed and one of the installers said he does tiling too. So we got him to the tiles, including a herringbone pattern behind the oven/splashback. White tiles, dark grout. The main issue is the corners, where there is a massive thick line of grout on some...
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