P
Pebbs
You never know Deano....that phone might just ring....and let em beg...and double your price.
Lynn
Lynn
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I
Ian
Yup, you'll be the first one in line when it all needs sorting.
T
The D
Ok I got the call today.
Hi dean do we owe you a payment?
Yes you do.
I thought we did I will get it paid today sorry for the delay.
Not a problem thank you for the call. And with that I was about to hang up.
Ermmmm while you are on we are still having problems with this stone (I’m thinking no sh it Sherlock) but I say in my best non gloating voice are you.
Yes we are not happy at all. There are marks all over the stone and (probably from where the tilers were jumping up and down on it )they have lade chipped tiles and are saying it is ok the island is going there. They have done the kitchen and utility and now have no more usable tiles (7 crates of stone and they can only find 2 usable ones) we do not like it and it is all going to have to come up will you come back and do the job when it is all sorted?
I would be happy to do the job for you but I have just taken on another job that I am committed to for at least 3 months so we will have to see if the timing falls in to place.
No problem we understand and we are willing to wait for you to fit the job in at your convenience.
Ok I will get back to you with some possible dates.
Hi dean do we owe you a payment?
Yes you do.
I thought we did I will get it paid today sorry for the delay.
Not a problem thank you for the call. And with that I was about to hang up.
Ermmmm while you are on we are still having problems with this stone (I’m thinking no sh it Sherlock) but I say in my best non gloating voice are you.
Yes we are not happy at all. There are marks all over the stone and (probably from where the tilers were jumping up and down on it )they have lade chipped tiles and are saying it is ok the island is going there. They have done the kitchen and utility and now have no more usable tiles (7 crates of stone and they can only find 2 usable ones) we do not like it and it is all going to have to come up will you come back and do the job when it is all sorted?
I would be happy to do the job for you but I have just taken on another job that I am committed to for at least 3 months so we will have to see if the timing falls in to place.
No problem we understand and we are willing to wait for you to fit the job in at your convenience.
Ok I will get back to you with some possible dates.
D
DHTiling
result!!!! 🙂🙂🙂🙂🙂🙂
T
The D
It will defo go legal so still can’t put anything in the open forum but at some point they will get it both barrels :2guns:
G
Gazzer
Well that has cheered me up 
Well done mate. Well effin done!
What a result!
Why why why do they try to cut corners and get things 'cheaper' on such big jobs I will never every work out!
Well done though mate. I knew (at least hoped) that you got that exact call.
Well done for not laughing in their faces. I don't think I could have held back.
What a result!
Why why why do they try to cut corners and get things 'cheaper' on such big jobs I will never every work out!
Well done though mate. I knew (at least hoped) that you got that exact call.
Well done for not laughing in their faces. I don't think I could have held back.
T
The D
and me m8 :smilewinkgrin:Well that has cheered me up
O
Olz
Excellent news mate,
No where near the same league but I walked away from a quote this week, had cheapo job all over it, only a small ensuite, approx 14m2 walls, in 400 x 150 ceramics.
Shower had leaked and gone through the ceiling below, customer had already ripped off all the old tiles, not only taking the plaster skim, but also most of the plasterboard with it.
Came out with the classic line.. Youll be able to just tile over that wont you.
She looked at me like id just whizzed on her kids when I told her that the existing plasterboards which now resembled swiss cheese would need taking down and replacing, even told her id replace with hardibacker as it was on offer and was much much better.
When I told her the shower area needed tanking she started to hide all the family jewellery!!
The icing on the cake was that she asked me to have a look at the kitchen floor installed in january, 400 x 400 polished porc, over wet UFH, over chipboard!!!
Grout cracked and missing from almost every joint, and the floor was only about 5m2.
I kid you not it actually creaked when you walked over it!! I suggested she should get whoever fitted it back as it was a comedy of errors and needed ripping up, prepping properly and redoing.
She couldnt understand why I couldnt just throw some more grout in and we could all live happily ever after, the final straw was she she said, im sure you wont charge for that though will you, you could just sort it before you leave after finishing the en suite.
I simply wont work for anyone who wants corners cutting anymore. Its either done right or done by someone else.
:mad2: :mad2:
No where near the same league but I walked away from a quote this week, had cheapo job all over it, only a small ensuite, approx 14m2 walls, in 400 x 150 ceramics.
Shower had leaked and gone through the ceiling below, customer had already ripped off all the old tiles, not only taking the plaster skim, but also most of the plasterboard with it.
Came out with the classic line.. Youll be able to just tile over that wont you.
She looked at me like id just whizzed on her kids when I told her that the existing plasterboards which now resembled swiss cheese would need taking down and replacing, even told her id replace with hardibacker as it was on offer and was much much better.
When I told her the shower area needed tanking she started to hide all the family jewellery!!
The icing on the cake was that she asked me to have a look at the kitchen floor installed in january, 400 x 400 polished porc, over wet UFH, over chipboard!!!
Grout cracked and missing from almost every joint, and the floor was only about 5m2.
I kid you not it actually creaked when you walked over it!! I suggested she should get whoever fitted it back as it was a comedy of errors and needed ripping up, prepping properly and redoing.
She couldnt understand why I couldnt just throw some more grout in and we could all live happily ever after, the final straw was she she said, im sure you wont charge for that though will you, you could just sort it before you leave after finishing the en suite.
I simply wont work for anyone who wants corners cutting anymore. Its either done right or done by someone else.
:mad2: :mad2:
Last edited by a moderator:
T
The Legend; Phil Hobson RIP
Good result Dean, nice one.
W
White Room
I'm glad it worked out for you Dean..
P
Perry
dean this is what all good tilers seem to be facing nowadays it is so hard for the poor customer too dosent sound like his penny pinching but as they say smooth talkers who know nowt mate
T
The D
Ok the sager goes on after the last call from the client. Lapicida have got a chap from Israel to go to the job and grind and polish the floor as the tilers that did the job threw them down liping all over the place and they put them in with the joints as v shapes and then ran the grinder down the joints to even them. The chap has to come back to do the final polish next week.
![IMG_0916[1].jpg](https://www.tilersforums.com/data/attachments/18/18741-6c82df1e2d9e1edf38b0514394ff7745.jpg?hash=bILfHi2eHt "IMG_0916[1].jpg")
![IMG_0917[1].jpg](https://www.tilersforums.com/data/attachments/18/18742-27161b15f24d6b2646e8efa5d2742e35.jpg?hash=JxYbFfJNay "IMG_0917[1].jpg")
W
White Room
Holy moses:yikes:
G
Gazzer
OMG what a mess :mad2:
T
The D
He mixed the dark grout in the middle of the floor :mad2:
T
The Legend; Phil Hobson RIP
Hells bells,:yikes:
D
DHTiling
FFS Dean... lapicida.. i **** them all .:lol:
T
The D
You and me both m8 :lol:
D
DHTiling
no wonder they went pop on paper..
T
The D
At least they got the stain out
![IMG_1057[1].jpg](https://www.tilersforums.com/data/attachments/19/19102-52a93f6aeddd2810581ba0abef57349a.jpg?hash=Uqk_au3dKB "IMG_1057[1].jpg")
G
Gazzer
T
The D
you are it is OMG
D
DHTiling
Oh massive FFS... i have seen it all now...
T
The D
it gets good now
Last edited by a moderator:
G
Gazzer
love the last photo !
Is that not that reflection of the chandelier I can see :lol:
T
The Legend; Phil Hobson RIP
Unbelievable:yikes:
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