It's done. Phew. It took quite a long time for him to go. I first of all told him I didn't want him to continue with the job today, that I had a number of issues that I needed to address. I pointed out all the areas that I thought were wrong, he challenged most of it, didn't give a proper explanation as to why the walls hadn't been properly marked out. I said I had been most concerned when he left 'a young carpenter' to do the work when I was expecting a professional tiler.
He agreed and apologised for that. He asked why I hadn't complained yesterday. I said because he wasn't here yesterday. He said he thought I was happy with what they had done. I said it was more worrying that he was happy with what he had done. I pointed out all the uneven grout lines, where some where thick and some were thin and he said it was more to do with the tiles than the tiler. I told him I wasn't stupid and that I can tile a wall, it just so happens that I didn't want to tile this bathroom as I wanted it to look fantastic and what I had got was a worse than DIY job. He disagreed that it was that bad but agreed there was room for improvement.
There were long silences where he just stared at the tiles. Then he asked for an opportunity to put it right. I said no, I had no confidence that he could put it right and I just wanted to get the tiles off the wall and start again. He asked more than once if he could do the job again but I said I no, at the moment I wasn't going to agree to that. I suggested he just took his tools and go but it took ages for him to do that. He just stood his ground.
I said to the young lad, 'do you think this is a bad job?' He said 'I'm not experienced enough to say' to which I replied 'why was he left in charge of the job then?'
He started to get a bit cross towards the end and said I would be bad mouthing him around the effing town, and I said I wouldn't. I just wanted to bring it to a closure. He said he hated to think of leaving a customer dissatisfied and, again, asked if he could put it right, but I said I would need to discuss with husband as at the moment I was in no mood to carry on.
So, at the moment the loo, basin and shower are not installed and the tiling is dodgy. Should I take the tiles off myself now do you think? Without the thought of you backing me I'm sure I wouldn't have managed this, especially on my own, so thanks everyone.