tile supplier

[nybor62]

went to pick some tiles up this morn, that a customer had ordered 460 x320
ceramic wall tiles ,when i got there sales man tried to sell me tubbed addy , wait a mo have you seen the size of the tiles, thats no good for these , i explained why so he gave me a price for powdered addy , which i thought was to dear . my point his had the customer being doing the job him self , he would,nt have known any better and just carried on regardless

 

[Abstract tiling]

i had something similar rob but the customer bought the addy it was evo stick i explained that they needed powder which i had at home. and to top it of the tile shop charged them 16 pound per tub ridiculous.

 

[DHTiling]

Plenty about like that...

Staff training on basic Bs standards is a must..

 

[mikethetile]

ive had the same, and they insist that its ok for the tiles, they also try to make out your being unreasonable

I think there must be an incentive from the sales reps they way they push tub at every oppurtunity

 

[nybor62]

he also advised me it was fully water proof

define water proof please ,you could here a pin drop:lol:

 

[White Room]

Some need educating or is just about sales

 

[doug boardley]

deffo lack of education imo, also they'll sell the tubbed stuff at full retail price to Joe Public

 

[The Legend; Phil Hobson RIP]

Get it all the time, "the guy in the shop said it would be OK":mad2:

 

[White Room]

Get it all the time, "the guy in the shop said it would be OK":mad2:

I hate that and they believe every word:mad2::mad2:

 

[diamondtiling]

My mate has a shop and just will not stop selling tubbed adhesive to his customers, it does not matter how many times I point it out, he thinks I am picky and over reacting. It does not help that his business partner is a 'tiler' who uses tubbed for everything, even building out walls.

One day when a tile falls off a wall onto a customer in the bath or maybe a child he might start taking me seriously.

rrr: