MOT failure..

[doug boardley]

As some of you wll remember, last january my L200 nearly got written off due to a dd (£6.5k repair bill, shame on her!), today it went in for it's mot and failed due to an "excessively worn offside rear shock absorber",
Correct me if I'm wrong, but the car-body rebuild shop had my yoot for near on 2 months repairing all the driverrs side rear end?
Anyway when I got it back after the crash I got a 12 month warranty that covers parts etc that they have fitted and supplied, so here comes the question.... should I hit them for the shock absorber and labour charge to get it through it's mot?....the mechanic that tested it said that he knew it was a second hand shock due to the state of the orignal one on the near side (rear) I'm really tempted to give paint and body clinic a ring and a piece of my mind 'cos I'm still missing 3 chrome trims, (1 door threshold and 2 rear lamp),
All in all it'll cost me about £160 for something they should've sorted,
What would you folks do?

 

[Gazzer]

they would argue that the shock was fine when fitted. Had it been a new shock then I feel you would have a valid claim. As for the other items I would chase them up.

 

[DHTiling]

TOOO right i would....

 

[doug boardley]

they would argue that the shock was fine when fitted. Had it been a new shock then I feel you would have a valid claim. As for the other items I would chase them up.

but they had to rebuild the whole rear end on that side Neale, including new rear axle etc,, the shock that they put on was a second hand generic job that (according to mot fella) was in a very poor state that wasn't due to 12 months wear and tear

 

[DHTiling]

I would contact your insurance as well, as the legal side would have sorted that repair comp.. cowboys springs to mind.

 

[Gazzer]

Then see what they say. Why didnt they fit new parts though, surely even an insurance company would not warrant used parts like that.

 

[Gazzer]

I would contact your insurance as well, as the legal side would have sorted that repair comp.. cowboys springs to mind.

Agreed

 

[doug boardley]

I remember them saying that if it was all new parts, they;d have to write it off, however all parts they used or sourced would have a 12 month guarantee, but as they seem to have "forgotten" about the trims...oh, did I tell you that they removed the near side trim, hoping that as it looked symmetrical I wouldn't notice:lol:...gonna really take 'em to task. Wanted an l200 for far too long and worked too hard for it to be duped..I think

 

[DHTiling]

GO get em Doug..

 

[doug boardley]

GO get em Doug..

I'll make sure I get what I paid my premiums for Dave:smilewinkgrin:

 

[DHTiling]

Oh!!!! ye baby..🙂

 

[jay]

Sick them Doug you deserve better

 

[kilty55]

sounds a strange way to sort a damaged car with 2nd hand parts....i would call the insurance and chase everythign up and possibly ask for another garage this time i wouldnt have confidence int hat 1 again

 

[Mike]

i would have let them write it off and took the cash to either buy a new one (used) or buy the car back and do it up using your own second hand parts. i'm surprised the insurance company had anything to do with used parts. i'd defo have a word with the insurance co. and the garage. i bet they'll both be covered though

 

[Stewart]

I'd be on the phone to the insurance company ASAP. You don't pay premiums for second hand parts to be installed.....


Created on iPhone.....

 

[White Room]

Go for the throat Doug, sounds like someones taking the pee..

 

[user123]

I know NOTHING about stuff like that, but using used parts? In a case like this?? The mind boggles, just can't be right...

 

[suave]

thats a shocker!!! lol no way should 2nd hand parts be fitted

 

[John Benton]

Let's take this as a scenario - Your L200 comes back repaired, with the 2nd hand shocker fitted, and you have an accident due to the shocker failing. They in turn then say they are not paying out because of inferior parts on the car. That leaves you with the bill. I have just had my tyres replaced on my van and was asked if I wanted normal car tyres for the front rather than the van tyres I was replacing, perfectly legal. The mechanic said that if I chose normal tyres, that my insurance could be invalid in the case of an accident. I couldn't see anywhere on my policy where it stated that. So it appears insurance companies can get away with putting on worn/2nd hand/inferior parts and get away with it, but if the boots on the other foot....We always end up paying no matter what.

I would say go for it Doug and don't give up until you get the right outcome! You've probably paid thousands out over the years and received very little back, apart from the odd keyring or Parker pen!!!!