Manners

[Joseph Kover]

I am very good with people and know how to converse with all types of people, I have no doubt in my self or my ability to make a good impression. Andy is right.
Some times you can tell straight away, other times, not so easy. if they make a point of needing it done straight away, or have been let down by another tiler, or ask about money on the phone then it's a no go. I can often tell when some one is having loads of quotes off everyone in the area by the un personal mannor that they speak to you, that's a no go!
It's just the ones that seem fine and 'aren't in a rush' they you do all the leg work and here nothing more from it

it depends on the type of people you run across.for an example if it is a kebab shop 30msq floor or a middle-high class british couple etc...also from what area.in London people are reasonable,they dont looking for cheap work anymore but looking for reliable traders.they see after 5 min if you know what you re talking about.polite and correct first impression matters a lot,and they like if the traders explains what is going to happen and make them aware of any problem can occur.

 

[bcd-87]

There's no such thing as a time waster.

If a person has rang you, then there's a reason? It's called subconscious behaviour?
If they don't use you it's because..

1. You didn't sell your services well enough - poor sales delivery and technique
2. You could'nt justify the benefits of your price - no such thing as too expensive.
3. They didn't like your tracky bottoms - image issue
4. They are not ready now - so leave a good impression, so when they are ready, they'll use you
5. They did'nt like you - could be your attitude or lack of enthsiasm
6. They didnt connect with you - thinking of your outcome, rather than theirs
7. They picked up on the fact you resented being there - I'll let you fill that bit in ;0)

And the list goes on....
If you want to be in business, then you HAVE to learn to
1. sell correctly
2. Be very motivated
3. Be very resilient
4. Be unaffected by rejection
5. Aim to be better than your competition

I am honestly not having a go, I am just trying to show you the other side of what having a business is all about that's all....You could be the best tiler on the planet but if you don't get the sales skills right, you won't reach your potential.

I'm going back to work this week after 13 weeks off that's really helped with my confidence, thanks

 

[WetSaw]

Still limping?

 

[bcd-87]

Still limping?

Yes mate, unfortunately the damage the break and the op had coursed to my surrounding nerves tissue and muscles had needed far longer the break and bone is long healed