Had a tiler in to tile a living room (12m2). Bought the tiles ourselves.
Came home to the job done and noticed slight colour variants in the tiles laid down. Pointed it out to the tiler who said he had noticed the differences in the tiles but the codes on the tiles were the same so he kept going and didn’t flag it. Rechecked the codes and there were two slightly different tile variations provided by the tile supplier.
The tiles have the same pattern but one tile is whitish and the other is brownish.
Who’s at fault here? Is it the tiling company who provided two different tiles or the tiler for not checking the codes on the tiles whilst laying them?
What would generally be a fair solution to this? The tiling caused a lot of dust to go through the house which has taken us a good few evenings to clean so I’m really not keen on them being pulled up… Planning to move in two years so tempted to leave them but am I in my rights not to pay the full amount for the job?
Came home to the job done and noticed slight colour variants in the tiles laid down. Pointed it out to the tiler who said he had noticed the differences in the tiles but the codes on the tiles were the same so he kept going and didn’t flag it. Rechecked the codes and there were two slightly different tile variations provided by the tile supplier.
The tiles have the same pattern but one tile is whitish and the other is brownish.
Who’s at fault here? Is it the tiling company who provided two different tiles or the tiler for not checking the codes on the tiles whilst laying them?
What would generally be a fair solution to this? The tiling caused a lot of dust to go through the house which has taken us a good few evenings to clean so I’m really not keen on them being pulled up… Planning to move in two years so tempted to leave them but am I in my rights not to pay the full amount for the job?