opinions..shafted or not?

I can remember when we just wrote everything on the back of a cigs packet and my word was my bond, mind you that was just last week so I've still got what it takes!
My wife used to say would I still love her if she gets dementia - I said how will I notice the change! True.
 
I don't supply tiles anymore either, not because of this scenario, just because there's no profit in it like there used to be, customers seem to be able to walk into tile shops off the street and get 'trade' prices, gone are the day where we could make a few quid before we even got out of bed on a Monday morning.

Not all tile shops do this, we do our up most to make sure that Trade is Trade and retail dont get their prices.
 
Think I pay 15 for a bag of grey setaflex, I have a good relationship with my local supplier and can pay cash and get the vat knocked off anything so make some extra money like that some times. As for supplying tiles, often at least 20% off for trade price, then another 20% off if I pay cash so can be a good little earner.
With this job, it's a hard one, just take it as a learning curve and proceed with caution onto the bathroom.
 
I think what happens some times is basically if it's gonna seal a deal then they sometimes offer a discount as it makes little difference to the tile shop, potentially loosing a few hundred pounds they may as well offer the discount.
 
If I supply the tiles it's full price or maybe a bit off. If I point them in the direction of the tile shop, I've arranged for them to have 10% off and me to have the rest back in cash
 
If I supply the tiles it's full price or maybe a bit off. If I point them in the direction of the tile shop, I've arranged for them to have 10% off and me to have the rest back in cash
CTD do it the right way, give the customer a voucher & they get 20% off & you get 15% back as well.
 
CTD do it the right way, give the customer a voucher & they get 20% off & you get 15% back as well.

Now I've dealt with CTD since the lads delivered my tiles from the back of a Ford Transit and before when they worked in a warehouse for a Leeds based firm!
The lads sold out to St Gobain a number of years ago and my loyalty has been tested on a couple of occasions before and after .
This voucher scheme is one of them !
Their sales staff are telling retail that their trade Tilers can give them 20% discount before we even get involved.
It's up to me to give a discount not the retail outlet.
So I let the customer have all my discount and just charge for fixing. The few pounds they save ( which can be hundreds) I get on more work through that happy customer. And turnover stays down, and no chasing materials money, and they have to carry them up the stairs to the room .
 
So this is where we're up to now, literally just finished tiling it..
Bit of crazy paving to tile over 😉..I've really lost patience with this now incase you can't tell 🙁

WP_20160723_11_34_59_Pro.jpg WP_20160723_13_37_34_Pro.jpg
 
How long u been getting bags like that @Stef?
I had pallet only few weeks ago, and that certainly wasn't on it.
Or is it something you have to state you want?
 
I never had a customer yet carry there tiles upstairs ready for me...most back the car to the garage off load them and there they stay !!..
my clients, they also carry my equipment. antonio, puts everyone at attention, when it to the work site.
otherwise keys of the van and go home.
it takes respect. ahaha
 
because ?
how many kg bags in uk?
Because of EU regulations, I believe, but could be wrong! 😀
That bagged weights were reduced to a max of 25kg so that one man could carry easily.
No EU, maybe now no restriction again.

But yes, normally 20kg Antonio.
I am just joking. 😀
 
Because of EU regulations, I believe, but could be wrong! 😀
That bagged weights were reduced to a max of 25kg so that one man could carry easily.
No EU, maybe now no restriction again.

But yes, normally 20kg Antonio.
I am just joking. 😀
Here all 25kg.
adhesive lightened 15/18 kg
remember, remember the bags of cement 50 kg. 🙁
 
CTD do it the right way, give the customer a voucher & they get 20% off & you get 15% back as well.

That's ok but you can bet there would be some customers who took your voucher and didn't have you do the job!
 
That's ok but you can bet there would be some customers who took your voucher and didn't have you do the job!
It wouldn't matter as I write the slip out for them & it has to go through my account.
Even if I don't do the job then I still get the 15% back of whatever they have spent.
Free money..
 
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Think TM might be getting a few calls on Monday...."I want, i want 25kg bags too" 🙂
Think you would need to be going through the same amount of addy as Leo to get them though.
Think he does about 50 pallet a week..
I converted a guy to TM & he buys from Leo now & reckons he's saving about £11k a year on addy, levellers & matting.
 
Think you would need to be going through the same amount of addy as Leo to get them though.
Think he does about 50 pallet a week..
I converted a guy to TM & he buys from Leo now & reckons he's saving about £11k a year on addy, levellers & matting.
50 pallets a week :| ffs that's a whole lot of ady, does your man Leo sell by the pallet and arrange delivery?
 
I can buy 1 bag of 25kg from Leo and they'll put it in my van for me.
My son carries it up to the mixing station and that's where the customer has placed the tiles.
I don't get paid to labour, I get paid to fix tiles .
This all changes of course if the client is older than me!
 
I can buy 1 bag of 25kg from Leo and they'll put it in my van for me.
My son carries it up to the mixing station and that's where the customer has placed the tiles.
I don't get paid to labour, I get paid to fix tiles .
This all changes of course if the client is older than me!
same, especially the last sentence ...
 

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