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Spare Tool
So just to get it straight...he originally quoted for just sticking tiles on, then you asked him to overboard the walls as well?
Discuss Advice needed - tiler almost doubled verbal quote on invoice, never quoted in writing in the Adhesive and Grout area at TilersForums. The USA and UK Tiling Forum (Also now Aus, Canada, ROI, and more)
So just to get it straight...he originally quoted for just sticking tiles on, then you asked him to overboard the walls as well?
But regardless, did his original quote include boarding the wall?No we originally told him we wanted the boards on the wall too. He then quoted for the job to be completed, and then spent the week trying to convince us we did not need the boards
But regardless, did his original quote include boarding the wall?
Not trying to get your back up James, I am working on a large job at the moment (over 200sqm) and there's nothing in writing at all. I visited site and quoted £# so much a metre there and then and they accepted..
There's no laws against a verbal quote that I know of, its a trust thing and am no expert on the law but think once work has commenced then your in a contract..you should have confirmed the price before he started and tbf he should have said the price would be going up for whatever reasons.. Judge Rinder would have a field day with this one
When you read up on the legality of verbal contracts, you are the party who has had 'consideration'. Unless you are confident that you can prove your verbal contract, it appears he has the upper hand here, if only slightly.
Lesson: always ALWAYS get it in writing. Even if it's only a text or email.
I think it shows the importance of a written quote, even if it’s a few lines in an email or even a text message.
That said, it’s unethical what he did IMO and is charging you well over the odds. That’s greed.
We can all be greedy but I like my greed to be listed out in a proper written Quotation, with Bullet points
We have had a lengthy email conversation since he invoiced where we discuss the quote being £420 and he did not communicate anything to the contrary, so i have that to prove the situation I guess
Reply to Advice needed - tiler almost doubled verbal quote on invoice, never quoted in writing in the Adhesive and Grout area at TilersForums.com
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