Discuss Advice needed - tiler almost doubled verbal quote on invoice, never quoted in writing in the Adhesive and Grout area at TilersForums. The USA and UK Tiling Forum (Also now Aus, Canada, ROI, and more)
I’ve had some stellar advice from these forums in getting some split face stone tiles installed on my walls safely and correctly, and based on the advice I insisted they were installed on marmox boards rather than the existing plasterboard.
I supplied the boards, the washers, the screws etc.
the original quote verbally delivered as “I can do the job for £420”.
His invoice almost doubled the quote and added VAT (never mentioned the verbal quote needed VAT added!) and at no point confirmed he wanted to invoice more before the invoice arrived.
Where do I stand on this? As he did not quote in writing at any point, do I have to pay this extortionate cost?
FYI he completed the job in 8 hours total work and only needed to supply adhesive.
He is threatening “litigation” if I don’t pay him. I’m more than happy to pay the quoted amount. If he doesn’t have a legal standpoint to “send it to litigation” then I will stand firm and continue extending my offer to pay him what he quoted.
He also stated in his last email that the quote was “for cash”, doesn’t sound like the VAT man is getting any of that!
Everything was in place to be done in one day, it certainly wasn’t our choice for him to come back on the Sunday, would have been far easier to get it all done on the Saturday!
The only material was adhesive for 5sq metres of boards and tiles
It’s just unpleasant to have to be this way. I do a job where we quote for complicated trades on technical projects, and we quote for everything in an email and get agreement before we book anything in. We always state on the quote that additional labour will be x per hour and materials are an estimation within 10% etc.
I guess I have to wait for a solicitors letter now!
Yeah, because I insisted the weight of the tiles needed overboarding, painted plasterboard can’t take 38kg per sq metre + adhesive. There’s a whole thread on that as well!
This may be the only route I have left to take, I don’t want to be that guy but clearly he is doing cash work on the weekends that never makes it to HMRC, and I had no problem paying the original quote regardless of whether it was on the books or not
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