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Failing Shower Floor Grout

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Hi everyone,

I am looking for some technical advice on reusing Wedi board in a shower floor. Below is some background information.

I have a Wedi Certified contractor who renovated my bathroom which included installing a Wedi shower. The work was completed in December 2017 and there have been issues with the tiled floor from the beginning. It is roughly a 60"x30" floor installed with glass pebble mosaic tiles and silver Kiesel unsanded grout. The 1st photo shows the current floor. The current issue is that the grout is coming out (see the 2nd photo). The problem would seem to be the type of grout used as the gaps between tiles are well over 1/8" which is not meant for unsanded grout. The contractor wants to remove the grout, tile and mortar and reinstall it all but use epoxy grout instead. The concern I have with this plan is the Wedi system could be damaged. On the Wedi website, it indicates not to use tools like hammers to remove the tile as the impact and vibration could compromise the integrity of the waterproofing. If the impact and vibration can be avoided, I am still concerned that the outer layer of the Wedi board, which provides strength to the Wedi board and gives the tile mortar a good surface to bond to, could be damaged which I can't imagine would be good for a floor installation. I suggested instead that only the grout be removed and replaced to avoid damaging the Wedi board. The contractor's concern with this is the possibility of not getting all of the grout removed.

What recommendations can you offer to fix this problem?

For your information, below are the other issues I have had:

- Shortly after the shower was installed I noticed there was one spot that took hours to dry. On closer inspection I discovered there was some cracked grout around a few tiles (see the 3rd photo). During that closer inspection, I found that there where pinholes throughout all of the shower floor grout (this can also be seen in the 3rd photo). I also found a few spots where there were white globs of either other grout or mortar on the tile and floor grout (see the 4th photo). In general the grout application did not look smooth/even. The contractor came and fixed the cracked grout and removed the white globs but there were still white areas within the silver grout. Nothing was done about the pinholes or uneveness.

- After the first fix, as time went on, I noticed that the shower floor seemed to take longer and longer to dry with some areas taking hours. Eventually the grout started turning orange and smelled moldy. On closer inspection it looked like the pinholes had got larger and there were a few small gaps between grout and tile (see the 5th and 6th photos). The contractor came back and fixed things - I am not sure how it was done, but at the end the surface was quite even/smooth with the pinholes and white spots in the grout gone. One odd thing is that the 2 left corners stayed dark for a few days after (even after showers) but eventually lightened to match the rest of the floor though it left a few brown marks (see 7th photo).

- Some time after that I then noticed that there was a continuous crack along most of the left side close to the edge with some cracking around one of the tiles (see the 8th, 9th and 10th photos). After that it then seemed that sometimes, mostly on the left side, there were areas which would take hours to try. The most recent issue is the grout coming out as mentioned at the beginning of this post. This started on the left side near the drain but now looks to be starting on the right side near the drain and you can see other areas where it will likely start to fail.

As a general note, the contractor's employees are typically jack-of-all-trades types and I don't know if any of them have had any formal tile training and in my opinion, the tiling work done is average at best. Lots of lippage and they don't have great attention to detail. The owner is definitely the most skilled but he typically doesn't do much of the work. He did do the second fix (which looked way better than the original installation) and he plans to do the current fix. I also suggested that he arrange for someone with more expertise do the current fix, but he said I would have to go through insurance for that.

I should also mention that I did mention my concerns to him about using unsanded grout before the shower was installed but he preferred to use it over sanded grout which would scratch the tiles.

Any feedback you can provide would be greatly appreciated.

Thanks!
1 - Full Floor (October).jpg
2 - Failing Grout (October).jpg
3 - Cracked Grout Tile and Pinholes (January).jpg
4 - White Globs (January).jpg
5 - Mold, Pinholes, Gaps, White Globs (May).jpg
6 - Pinholes (May).jpg
7 - Brown Marks and Crack (July).jpg
8 - Brown Marks and Crack (October).jpg
9 - Crack (October).jpg
10 - Crack and Cracked Grout Around Tile (October).jpg
 
It's a bit naughty that he's credited with the title of wedi approved fitter and then lets his labourers do the work
 
As above - point loading, compresses the wedi board and everything starts to move. Grout cracks / water soaks the adhesive and it's a fast-track to a stinky mess.
 
That’s the first think anyone notices when speccing a foam tray- point loading. I agree with what has already been said. 50mm was always the minimum tile size to combat this. I believe there might be some foam trays that allow it though.
 
That’s the first think anyone notices when speccing a foam tray- point loading. I agree with what has already been said. 50mm was always the minimum tile size to combat this. I believe there might be some foam trays that allow it though.
Yep
That’s the first think anyone notices when speccing a foam tray- point loading. I agree with what has already been said. 50mm was always the minimum tile size to combat this. I believe there might be some foam trays that allow it though.
There are
 
I hadn't thought about the point loading which could be a factor.

I sent the issue to Wedi as well and waiting for their feedback.

Whether point loading is a contributing factor or not, I think a big problem is the unsanded grout and not having the strength for the large gaps.
 
What was the brand of grout used? I don't think sanded grouts are any stronger just more body to them to allow them to fill wider joints.
 
I hadn't thought about the point loading which could be a factor.

I sent the issue to Wedi as well and waiting for their feedback.

Whether point loading is a contributing factor or not, I think a big problem is the unsanded grout and not having the strength for the large gaps.
You're focusing on the grout when whichever grout was used you would have had issues here.
 
FYI, this is Wedi's response to tile size:

"Wedi does have tile size recommendations but your shower pan Fundo Primo can accept any size tile. Our recommendations follow industry standards in regards to installation and appropriate setting materials however different products can offer there own recommendations."

The are also fine with the contractor removing the tile, thinset and grout and re-installing on the existing Wedi board and has discussed recommendations with the contractor. They have said:

"I have provided you with multiple options to repair that all fall within warrantied repair methods. You concerns have discussed with your contractor, my Canadian Director has been copied in all correspondence, our North American Director provided an explanation on how to repair your situation."

I still have my doubts but I suppose I should accept the manufacturer's advice. The problem I now have is finding a replacement tile as the tiles used are discontinued.
 
Wedi has been unwilling to confirm if there could be performance issues reusing a Wedi board on a shower floor i.e. if my contractor removes and re-installs the tile on the same Wedi board, could the reused Wedi potentially cause a failure in the future.

I am looking for some actual experience. Has anyone reused Wedi board on a shower floor? If so, are you aware of any problems caused by doing so?

Thanks.
 
I would never attempt to reuse a Wedi shower tray.
For the simple reason removal of old tiles will rip up the cement facing.
I would always insist on a full rip-out.
 
I would never attempt to reuse a Wedi shower tray.
For the simple reason removal of old tiles will rip up the cement facing.
I would always insist on a full rip-out.
I agree . I have removed tiles from wedi type boards and they are not reusable
 
Interestingly Wedi did finally respond to me. They didn't directly answer my question but they did say they would recommend replacing the shower pan rather than trying to repair it and that their warranty covers manufacturing defects. I take that to mean that they won't stand behind a reused/repaired version of their product and there is a risk of problems in the future.

I would be less concerned if this was on a wall but being on a floor with foot traffic, I would not be particularly confident if pieces of the Wedi come off during the demo.

I will have to talk with my contractor again. He seems keen on removing and re-installing the tile/thinset/grout (which he hasn't done before with Wedi) but replacing the shower pan or just trying to replace the grout seem like better options for longevity.
 
I have a couple of questions about epoxy grout.

If an epoxy grout had been used for my shower floor (i.e. pebble tile with large grout gaps), would it lead to pooling of water after a shower? I would assume there would be depressions in the grout where water would pool if it can't be absorbed into the grout.

If an epoxy grout is used on a shower floor but the floor thinset and shower wall thinset and grout are cement based, would moisture get trapped under the epoxy grout? That is, could water get through the wall grout, travel down the wall through the thinset and then into the floor thinset and be trapped under the epoxy grout?

Thanks.
 
I have a couple of questions about epoxy grout.

If an epoxy grout had been used for my shower floor (i.e. pebble tile with large grout gaps), would it lead to pooling of water after a shower? I would assume there would be depressions in the grout where water would pool if it can't be absorbed into the grout.

Yes, there could be water left in the grout joint depressions, but this is normal. Don't expect a 100% dry surface after a shower - especially with textured finishes. Just a little maintainance issue is all.

If an epoxy grout is used on a shower floor but the floor thinset and shower wall thinset and grout are cement based, would moisture get trapped under the epoxy grout? That is, could water get through the wall grout, travel down the wall through the thinset and then into the floor thinset and be trapped under the epoxy grout?

Theoretically yes, although a proper installation will mean that moisture in the adhesive bed will eventually find it's way into the drain. Unless you are using your shower like a commercial shower - i.e. all day and night, it's not likely to cause any issues at all.

Thanks.
 
The only answer to properly mixed and applied grout that cracks after installation, is only ever one simple thing. Movement of the tiles.
This is logically and surely 100% the reason. Sub-floor movement, incorrect boarding prior to tiling, incorrect adhesive or not complying to UFHeating curing times.
All of these factors can cause movement in the tile installation after it has been completed, thus resulting in grout failure (even if it flexible).
 
I have a couple of questions about epoxy grout.

If an epoxy grout had been used for my shower floor (i.e. pebble tile with large grout gaps), would it lead to pooling of water after a shower? I would assume there would be depressions in the grout where water would pool if it can't be absorbed into the grout.

If an epoxy grout is used on a shower floor but the floor thinset and shower wall thinset and grout are cement based, would moisture get trapped under the epoxy grout? That is, could water get through the wall grout, travel down the wall through the thinset and then into the floor thinset and be trapped under the epoxy grout?

Thanks.
If your shower area isn't tanked (water-proof sealed) though out the entire room, and presented as a wet-room before any wall and floor tiling, then it doesn't really matter what grout is used, as it won't prevent water-damage to the room if you are using as it an unprepared wet-room I'm afraid.
(Epoxy grout is mainly used as an anti-microbial grout used in areas of food preparation and other areas of high microbes such as public swimming baths)
If water gets between the tiles and floor that is not tanked properly, the floor will expand and lift the tiles, causing the bond between the tiles and the floor to fail. The grout will crack, and the installation has failed.
 
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