Floor Level - What should I expect?

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Pjspensley

We live in an Edwardian House and recently commissioned a bathroom specialist to install a new bathroom and tile the room. The room was created from an existing en-suite bathroom and some loft space that had not been utilised. The builders we have used to create the space left the timber floors and the new boarded floor exposed so that the bathroom floor could be prepared for tiling by the bathroom specialist who had been most insistent that they did this. It was clear to me from the start that this floor was not level (as I would expect for an old house).

However, the tiled floor has been installed and whilst it looks good there are two main issues I am not happy with but am not sure whether or not I am expecting too much. They are:

1. The floor is not at all level. I appreciate there are some tolerances which are going to be acceptable but the levels around the door are particularly uneven (out by as much as 18mm from the level of the rest of the floor. Not only is it not level around the door but it is then uneven throughout the bathroom but not to the same extent. There are plenty of areas I can put a 10p piece and 50p piece on top of each other and slide them under a 2m long spirit level. I am being told that is just the way it has to be because of the way the original floor joists are. I know we started with an uneven floor but from what I can see if it is prepared correctly this simply shouldn't be the issue it is. Can anyone tell me what I should expect, as against BS5385-3 it seems that a circa 3mm tolerance over the course of the floor is what is acceptable.

2. The floor has not been tiled into the door threshold. Again, I am being told it is perfectly acceptable to have the carpet joint showing within the bathroom. It just seems strange that when the floor has been prepared for tiling with the plywood board it has been cut into the threshold and yet when it has been tiled it hasn't. I do not think that it will look at all good and that had a little more time being spent in the preparation this would have been an issue easily resolved.

Any guidance or observations would be much appreciated.

Many thanks
 
If it's that bad I hope you haven't paid for it yet....
 
Its not possible to level every floor, but to get it flat it is.
As for the door finish i always finish the tile into the door rebate, you shouldnt have carpet into the bathroom at all so its wrong.
Any pictures ?
 
I would say that the floor is totally unacceptable as you describe and needs to come up and be redone. In these older houses a slightly out of level floor ( keeping in character with the building) is ok, but should be flat.
This will give them a chance to finish the tiles correctly under the door. Half way under so when carpet to tile bar is fitted and cannot be seen from the inside or outside when door is shut, unless you are having a hard wood threshold ( due to difference in levels) between car and tile, then it is fine as is.
 
You should expect a flat floor but not always a level floor. It all depends on which way the floor falls, if it falls away from the door then it can be leveled if it falls towards the door then it can't be leveled if that leveling causes an unacceptable difference in height at the door threshold. Unless of course you then raise and level floors throughout the rest of the building.

As for it being acceptable to show the threshold from within the bathroom, then no it is not. Any transition in floor coverings should happen under the door.

Who's job was it to prepare the floor? Did the builders leave the joists exposed and the bathroom fitter took it from there?
 
Hopefully, pictures are attached........ 004.jpg006.jpg007.jpg
 
Thank you for your response. bathroom fitters wanted to prepare the floor so they could make sure it was right. If there was a problem with getting it level I don't think it is unreasonable to expect to have been told about this before the tiling started. Attached pictures shows the end result around the door and on the floor levels.

004.jpg006.jpg

Many thanks
 
Regarding the finishing in the doorway, it looks to me like the 'bathroom specialist' has just started with a full tile which means that it would never have gone under the door. The tile should have been cut around the casing and slid underneath the shortened architrave.

What is the last cut size at the opposite end of the bathroom?

Have they indicated how they will be finishing the tile edge i.e. metal trim etc
 
So if i've got this right. Halof of the room was left with the original floor boards down, a new area was created and in the area the floor was boarded with contract boards. Bathroom fitter comes in and lays ply over the whole lot?

how thick is that ply by the way?

As John says, looks like they started with a full tile by the door. 600x300?
 
Yep, they either stated full tile from the door, or he sets-out to finish a bit further under the door, starts from the other side, slightly off-course, then when he gets to the last row, its oops, I'm a bit short here, oh well!

Any pics a bit more zoomed-out from the coins - to give a look see of the bigger area
 
Thank you for your response. bathroom fitters wanted to prepare the floor so they could make sure it was right. If there was a problem with getting it level I don't think it is unreasonable to expect to have been told about this before the tiling started. Attached pictures shows the end result around the door and on the floor levels.

View attachment 55116View attachment 55117

Many thanks


Dont worry to much about th efloor being level, just as long as its flat and theres no humps with your tiles or lips at the side of each tile then its ok.
 
big difference between a flat floor, and a level floor, some floors you just can't get dead level, however they should be flat ie no lipping tiles, a picture of the whole room would the better..
 
If that is a 3/6mm ply over lay to the floorboards I can't see the tiles staying down for long. That be your biggest concern before getting it laid level
 

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