Discuss Floor adhesive not dry after a week in the Tile Adhesive area at TilersForums.com

Reaction score
9
Hello,
We had a tiler come round to tile our bathroom before a plumber comes to fit a new suite.
The tiler retiled the floor a week ago and some of the floor tiles are clearly moving and still stuck down. The tiler says it’s normal and we should leave it a few weeks to dry - but I think he might be fobbing us off. One if the tiles is not only moving, but is not flat and rocks from side to side if you walk on it. We’ve got a heater in the bathroom and it’s pretty warm in there.

He’s also left a gap of about 50mm at the top where the wall tiles meet the ceiling which he’s filled in with grout. I think it looks pretty awful, but was wondering if this is normal?
 
  • Informative
Reactions: Dan
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.
OP
C
Reaction score
9
Thanks everyone. I've got a picture of the area - plus the edging (he didn't put an edging strip in when he did the tiling so the plumber tried to squeeze one in after the tiling was finished). This also shows how he's left the top of the tiles and how he's finished some of tbe plastering. His view is that the job is finished.
 

Attachments

  • Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
    20191221_215815.jpg
    118.2 KB · Views: 104
  • Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
    20191221_215557.jpg
    83.3 KB · Views: 97
  • Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
    20191221_215539.jpg
    62.2 KB · Views: 95
  • Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
    20191221_215501.jpg
    65.4 KB · Views: 97
  • Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
    20191221_215530.jpg
    80.7 KB · Views: 97
  • Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
    20191221_220524.jpg
    50.6 KB · Views: 96
  • Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
    20191221_220520.jpg
    98.3 KB · Views: 99
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.
Reaction score
117
As stated above a trim could be inserted. But to be honest why should you have to do it? The original tiler should be held to account, I'd never expect a customer or plumber to tidy up or rectify my mistakes. And no real excuse for the gap by the ceiling a 50mm cut could still be scored and snapped from split face porcelain. Sorry if I'm not sounding festive.
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.
OP
C
Reaction score
9
Thanks everyone. The original floor was concrete.
I've just had another look and ALL of the floor tiles lift up really easily, you can just lift them up with your fingers. The plumber is back on the 27th to fit the toilet - but I imagine he won't be able to do that onto a floor that isn't stuck down. Also, the grout is all cracked and there also isn't any sort of seal between the floor tiles and the wall.

I've checked the tile adhesive he used and it was MAPEI Ultimate Shower - but it says on the pot that it is suitable for wall tiles. I guess not floor tiles.... The tiler had asked me to supply the adhesive and grout and obviously he saw it before he started the job - but I wonder if some of this is now my fault. Basically, he fitted the wall tiles but ran out of adhesive at the end so asked me to supply some more before he came back and I bought the same stuff. He had said it was really good adhesive and what he would have bought, but still...
I don't mind too much about the feeder taps coming down from the ceiling. That's where they were before and I had told the plumber I was okay with it.
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.

Dan

Admin
Staff member
Reaction score
6,144
This is another case of the person fixing tiles not knowing a thing about what they're doing.

You needed to get a few quotes and not go for the cheapest. Not always fool proof mind.

So sorry to hear about this. Sounds like the floor has to come up and he fixed with cement adhesive and the walls could be questionable.

Dont pay them anything else. I wouldn't even have them back to repair it. Not worth the hassle.

Now the tiles are cut, get yourself some cement based adhesive and refix them yourself perhaps? Half the job is done perhaps.
 
OP
C
Reaction score
9
Thanks. Unfortunately, he absolutely wasn’t the cheapest quotation we had. He was the most expensive. We employed a plumber to do the job, but when he arrived he said he’d subcontracted the plastering and tiling to a colleague of his who would be better at it. Then when the plasterer arrived, he told us he’d also subcontracted the tiling to a colleague of his who would be better at it..So right now, they’re all blaming the other one. They’re all on the main websites and have good reviews. I don’t know what went wrong this time. Miscommunication between them and no one taking full responsibility, I think.
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.
D

Dumbo

Thanks. Unfortunately, he absolutely wasn’t the cheapest quotation we had. He was the most expensive. We employed a plumber to do the job, but when he arrived he said he’d subcontracted the plastering and tiling to a colleague of his who would be better at it. Then when the plasterer arrived, he told us he’d also subcontracted the tiling to a colleague of his who would be better at it..So right now, they’re all blaming the other one. They’re all on the main websites and have good reviews. I don’t know what went wrong this time. Miscommunication between them and no one taking full responsibility, I think.
Did you get the plumber through the website
 

Tony_C

TF
Esteemed
Supporter
Arms
Reaction score
1,958
Absolutely not a tiler in any shape or form, seems none of the trades you have had in for that job have any knowledge, pride or shame. The sad things is even if you left them bad feedback it would likely be removed and they would continue on as these sights live in fear of folk not wanting to pay subscription fees and cancelling their membership
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.

Dan

Admin
Staff member
Reaction score
6,144
Yes, I got him through checkatrade, but he's also on trustedtraders.which.co.uk as is the plasterer/tiler.

Avoid those sites like the plague.

The odd person on there is good. Most are bad. Feedback is questionably false. Very troublesome websites.
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.
OP
C
Reaction score
9
Ah crap. This all sounds worse than I’d feared. Just had a shower and discovered that’s leaking too.
We’ve paid the plumber just over half of his estimate already but that includes what he quoted us for the materials (although he’s clearly made a bit of profit out of that) and about £185 for labour. We haven’t actually paid the plasterer and tiler anything yet. I’ve just emailed the plumber with a list of things that need doing but I’m really not sure we want to get the original plasterer and tiler back to try and fix this given what you’re all saying.
Are the wall tiles really that dodgy? There doesn’t seem to be any movement in them yet, but the adhesive is supposed to be for tiles up to 300x300mm and the ones he’s fitted are 300x600mm.
 

Joshjupp

TF
Esteemed
Arms
Reaction score
363
Such a shame and personally I very rarely use tubbed adhesive and if I do it would only be for metro tile splashbacks and never used it on porcelain tiles i just noticed your based in Kent where abouts I'm in maidstone and could take a look if you wanted
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.
OP
C
Reaction score
9
Such a shame and personally I very rarely use tubbed adhesive and if I do it would only be for metro tile splashbacks and never used it on porcelain tiles i just noticed your based in Kent where abouts I'm in maidstone and could take a look if you wanted
Thanks, I’m in Canterbury.
[automerge]1577054157[/automerge]
Such a shame and personally I very rarely use tubbed adhesive and if I do it would only be for metro tile splashbacks and never used it on porcelain tiles i just noticed your based in Kent where abouts I'm in maidstone and could take a look if you wanted
I’ve had a chat with by partner, and yes, we’d love you to take a look if it’s not too far out for you.
 
Last edited:

CJ

TF
Supporter
Arms
Reaction score
456
I do think you should take up the offer of a second look. By the sound/looks of it, a complete rip out and start Again is the only real option. Obviously what you don’t want to hear.......but I think you need to cut your losses, and don’t pay for any of the other clowns work.
 

Joshjupp

TF
Esteemed
Arms
Reaction score
363
Thanks, I’m in Canterbury.
[automerge]1577054157[/automerge]

I’ve had a chat with by partner, and yes, we’d love you to take a look if it’s not too far out for you.
Of course that’s fine give me a call tomorrow and we’ll sort something out if I don’t answer leave a voicemail and I’ll get back to you as I’m working tomorrow my number is 07874069426 thanks
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.

Boggs

TF
Supporter
Arms
Esteemed... nearly
Reaction score
4,572
Bloody disgrace!

I think there should be a website naming and shaming all the bodging chancers that seem to be lurking in every town across the country.
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.
OP
C
Reaction score
9
Was the shower area tanked before tiling?
Ha ha - I think you can probably work out the answer for yourself! I've just googled it and this is the first time I've heard about it. No, the plumber and tiler never even mentioned this.
I've had a very apologetic email back from the plumber this afternoon who has accepted full responsibility and wants nothing to do with the tiler again (apparently he met him in a pub a few weeks ago) grrr. It looks like he's taken a risk but then passed that risk onto us. He's determined to put things right, redo the floor tiles, fix the plastering and redo the edging and he doesn't want any money until we're happy with things. I think, legally, we have to give him an opportunity to amend things before we cancel his contract or take things further?
I've also had another look at the wall tiles, and although they were originally 300 x 600 all of the ones at the back wall of the shower have been cut to fit, so ended up at about 300 x 350 and on the side walls, they were either cut to fit (ended up about 300 by 250) or have had the shower wall screwed into them, which was a bit of a relief. Having said that, I've spoken to the extremely friendly and helpful Josh (thanks!) and I'm going to see what happens if you slide a tool between one of the tiles at the top to see how well attached it really is.
I'm glad the plumber isn't denying there's a problem or wanting to send his useless tiler back to us. Lots of lessons learned for us. Ugh. This whole job was supposed to have been finished almost a week ago.
Thanks for all the advice everyone, you've been fantastic.
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.
Reaction score
3
Ha ha - I think you can probably work out the answer for yourself! I've just googled it and this is the first time I've heard about it. No, the plumber and tiler never even mentioned this.
I've had a very apologetic email back from the plumber this afternoon who has accepted full responsibility and wants nothing to do with the tiler again (apparently he met him in a pub a few weeks ago) grrr. It looks like he's taken a risk but then passed that risk onto us. He's determined to put things right, redo the floor tiles, fix the plastering and redo the edging and he doesn't want any money until we're happy with things. I think, legally, we have to give him an opportunity to amend things before we cancel his contract or take things further?
I've also had another look at the wall tiles, and although they were originally 300 x 600 all of the ones at the back wall of the shower have been cut to fit, so ended up at about 300 x 350 and on the side walls, they were either cut to fit (ended up about 300 by 250) or have had the shower wall screwed into them, which was a bit of a relief. Having said that, I've spoken to the extremely friendly and helpful Josh (thanks!) and I'm going to see what happens if you slide a tool between one of the tiles at the top to see how well attached it really is.
I'm glad the plumber isn't denying there's a problem or wanting to send his useless tiler back to us. Lots of lessons learned for us. Ugh. This whole job was supposed to have been finished almost a week ago.
Thanks for all the advice everyone, you've been fantastic.
You could have a wooden skirting fitted round the bottom of wall against floor to finish it off . Also a cut tile would look nice instead as a skirting .
 
OP
C
Reaction score
9
Needless to say, it's been just over two years. The tiles have started falling off, the false plasterboard wall he tiled directly onto is now completely rotten and crumbles away in your hand and damp is seeping through to the adjoining room.

I am never using checkatrade again....

Floor adhesive not dry after a week | TilersForums.com Filename: {userid} Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
 

Attachments

  • Floor adhesive not dry after a week | TilersForums.com Filename: {userid}
    282046152_1076045856456453_2921752896688762071_n.jpg
    438 KB · Views: 10
Reaction score
1
Thanks. Unfortunately, he absolutely wasn’t the cheapest quotation we had. He was the most expensive. We employed a plumber to do the job, but when he arrived he said he’d subcontracted the plastering and tiling to a colleague of his who would be better at it. Then when the plasterer arrived, he told us he’d also subcontracted the tiling to a colleague of his who would be better at it..So right now, they’re all blaming the other one. They’re all on the main websites and have good reviews. I don’t know what went wrong this time. Miscommunication between them and no one taking full responsibility, I think.
its a probably one gang.. playing games
 
All advertising can be removed by subscribing.
This ad should no cover content, please click this contact us with a screen print if it does.

Reply to Floor adhesive not dry after a week in the Tile Adhesive area at TilersForums.com

Similar threads

I'm not really sure how to take a picture of it to be honest. Do any of these help? I don't have a 6ft straight...
Replies
2
Views
478
Lets start at the beginning, apologies for the backstory. Our house is 22 years old, the floor is a stony screed...
Replies
0
Views
112
Hi there I'm vinny and I've been tiling 35 years .something to make it slightly better is to take out the smallest...
Replies
2
Views
947
Vinny Kehoe
V
Daves reply is correct. If wall sheets are fixed correctly then taping joints usually prevents this problem. Adding...
Replies
5
Views
913
Any advice? Still a mess. Struggling to remove all the dark grey silicone.
Replies
3
Views
210

Latest Post

Thanks for visiting TilersForums.com, formerly known as TilersForums.co.uk.

Search Forum

Top