MickyF - I can only bring bad news I think. From what I know of companies such as Ardex, BAL, Granfix etc., if a tiling failure happens with their product they will come and take a sample of the set adhesive and if it's not ready-mixed, they will analyse it in a lab. they will also sample if the substrate is correctly prepared and secured. if the mix has been made with too little or too much water than specified on the bag, then it's game over. I only know this because i spent some time at Leeds College Of Building where I had a rep from BAL tell me of mixing ratios and claims. They are not liable if it's mixed incorrectly. It's a sad story when we have to buy a mixing (plastic) bucket from them for over £8.00...
Good luck