I agree that retailers do need to step up their game - but it can be very difficult.
Generally, I sell the tiles to the householder. The likelihood of them knowing anything about anhydrite screeds and RH readings is little or none. Then when you add in anti-fracture matting, expansion joints, back buttering, notch size, levelling clips, grout joint width etc - it just gets worse! Often the contractor doesn't know these things, so then has to ask the tiler. As I've stated before, most tilers I come across are nowhere near the top of the game as many of you guys on here, so they don't know the answer!
Frequently, my information comes too late. Screed/bifold door levels have already been installed - which can leave no room for certain decouplers or for a deeper bed of adhesive. The cost of install almost certainly hasn't included the matting or levelling clips. Definitely not any sort of premium for a tiler who is capable of a quality install on anything larger than a 60x60.
I'm helping a member of my wife's family at the moment who is doing a large project in South London. Hopefully I got involved early enough to help avoid many of these issues.
My Tilemaster rep is always willing to help regarding RH testing, and the tech guys are always on hand to give fantastic advice whenever needed.
I agree that retailers do need to step up their game - but it can be very difficult.
.
Sounds like you are willing to do more, which is brilliant, I wish more would even bother to find out.
How about producing a fact sheet to go with your sales, you could include the main bullet points and suggest that they quiz their installer too.
Very recently I heard of a fixer who
was ‘having a go’ at ex large format, he lasted one tile. And was asked to leave.
Sounds like you are willing to
Its not true, my wife phoned and ask me to pick something up for her from the shop and it was half day WednesdaySounds like you are willing to do more, which is brilliant, I wish more would even bother to find out.
How about producing a fact sheet to go with your sales, you could include the main bullet points and suggest that they quiz their installer too.
Very recently I heard of a fixer who
was ‘having a go’ at ex large format, he lasted one tile. And was asked to leave.
Anyone considered that with very large format tiles, the curing/drying (two different things which affect the other) can vary and affect curling of the tile?
I'm not saying I know it's a fact, but if adhesive cures at different rates and loses water at different rates underneath a large tile, it could potentially curl a tile???
https://www.nxadh.co.uk/products/standard-set-flexible-s1-tile-adhesive-grey/Never used Norcros before and I can’t seem to download a data sheet on the adhesive you have used to find out pot life and open time ( did you check this before using?....if so did you adhere to these times?
Apart from the moisture the adhesive used states suitable for anhydrate screeds.....
Not going to get in to a clip debate in this thread, but if that problem occurs due to clips being used, it’s because they’ve been used incorrectly.Back buttering would have helped on tiles that are so big for sure but those levelling clips simply lift the tiles out the adhesive. I used them once and can remember having a problem with the tiles creaking as you walked on the corners as there was insufficient bed in the corners due to the lift of the clips.