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prceramics

kust doing a tumbled marble kitchen splasback and porcelain floor, the customer is top notch cakes, biscuits and a cup of tea on the hour every hour makes your day so mutch better and really want to make there kitchen special. Hows your customers at the moment ? i have had some awkward ones.
 
nice stuff, but do you go the extra mile for them in return, or would you do the same job on site ?
 
Would always do my best but good customers would go that but further for eg she wanted a splash back in the utility room aswell I will do that for nothing
 
It's at times like these that I miss the U.K. culture when it comes to how customers react to tradesmen in their house. Here the day is always the same, irrespective of customer.

Start 7 a.m.
Breakfast 9 a.m. for 30 minutes, customer doesn't offer you anything.
11 a.m. coffee break for 30 minutes, good customer offers you coffee and a cake. else just drink your own coffee.
1 p.m. lunch break for 30 minutes, customer may invite you to sit at the kitchen table to eat your sandwiches, but you drink your own coffee! Oh no, you don't get TWO cups of coffee, not out of a Swedish customer!
4 p.m. finish work. (Optional to stay and work overtime).

Betweem those breaks the customer will never come and offer you a drink, or food, nor are you allowed to stop work to have a cup of coffee or anything. A gulp of water here and there does not result in the Polis being called, but if there is even a hint of thinking about grabbing a sandwich then they'll be dialling 112 before you know what's happened.
 
thats because you are on an hourly rate i take it,
what happens if you smoke do you need to go out at allocated times,
 
Hard to beat a bit of hospitality. I find that you're usually well looked after in a modest house/area but once you start working for millionairres, you're lucky to get a "Good Morning".
 
Hard to beat a bit of hospitality. I find that you're usually well looked after in a modest house/area but once you start working for millionairres, you're lucky to get a "Good Morning".
that is not true, 90% of my work is for millionaires, and most of them realy nice people, polite, some of them throwing party after job is compleeted.
.
 
It's at times like these that I miss the U.K. culture when it comes to how customers react to tradesmen in their house. Here the day is always the same, irrespective of customer.

Start 7 a.m.
Breakfast 9 a.m. for 30 minutes, customer doesn't offer you anything.
11 a.m. coffee break for 30 minutes, good customer offers you coffee and a cake. else just drink your own coffee.
1 p.m. lunch break for 30 minutes, customer may invite you to sit at the kitchen table to eat your sandwiches, but you drink your own coffee! Oh no, you don't get TWO cups of coffee, not out of a Swedish customer!
4 p.m. finish work. (Optional to stay and work overtime).

Betweem those breaks the customer will never come and offer you a drink, or food, nor are you allowed to stop work to have a cup of coffee or anything. A gulp of water here and there does not result in the Polis being called, but if there is even a hint of thinking about grabbing a sandwich then they'll be dialling 112 before you know what's happened.


Mike - over here dialling 112 will put you on a sex line! (so I've been told) and it can't be that bad if you get one and half hours to eat and drink. I'am lucky if I get to smell the hot coffee when I stand next to the skip in 3feet of snow (I can sense a Monty Python moment coming on!)
 
i was on job a few weeks back.
start 8 ish.
10 (30min)tea sandwitchs,cakes,buns,sweets etc
1 60min) tea ,sandwitchs,cakes,buns,kitcat chunky,biscuit cake, and icecream with tined fruit (some times veinetta)
4 tea, biscuits,kitcat, sweets, etc

and when the job was finished ,he forrced me to take more money than i asked for.
 
A really nice custard that looks after you makes all the difference. You don't mind doing a little extra free of charge. For sure, it makes the job more pleasant.


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A really nice custard that looks after you makes all the difference. You don't mind doing a little extra free of charge. For sure, it makes the job more pleasant.


Sent from my iPhone using Tapatalk - Couple a' Tools


Whats all this " Custard " ???? Are you feeling peckish...? Got food on the brain ? :lol:
 
Never been offered custard 🙁

doubt he has been offered a bowl of custard,i think he either means a custard pie or biscuit,mind you,if i was offered a bowl of custard i would jusmp at it,i just love custard,but i hate custard creams,horrid biscuits.

last job i was on,she made me my dinner every day,and brews every hour,a great job to be on but i was up all night from the coffee and going the blinking loo
 
Lol, custard is customer! Take it you guys ain't on other trade based forums. Force of habit now


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I'll keep it customer from now...if I remember what forum I'm on lol


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I'd like to know the answer too lol. I just picked it up off forums years ago & it stuck


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I've had some good..one doctor...malteser cakes first day, carrot cake next day etc etc different cake each day for a week. Another doctor had £75 tip and good quality bottle of champagne. I've been offered booze on the job as well but have always turned it down, remember when I was working for the pink pound nice lesbian couple, one of them was quite fit, they asked me to join them for a few glasses of wine...thought I might not be able to hold back so kindly turned them down 😉
 
One thing I miss about England, you can hardly get in a customers door without being given a brew first, and it usually keeps coming. The Norwegians wouldn't wee on you if you were on fire. The rare occasion we get offered a drink we ask the customer if they're really Norwegian as we never get offered anything. But we had one who had a coffee machine with loads of choices, he'd leave us 2 cups out with a ferrero rocher by each cup and we got a pack of beer at the end of the job, people like him gives me hope!
 
order now if you want it delivered by tuesday :lol:

Have you ever had customers ask you why you lug around a 65kg Rubi wetsaw to cut your mitres when Mitre Wizz exists? I bet you have, once or twice.... :lol:
 

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