Sorry to read this thread - incredibly similar to the fiasco that took place in our house last weekend, as reported and documented on this forum. I'd seen enough after 3 hours and sent him packing. Thankfully, we hadn't paid him, but we lost 60-70 floor tiles in the process which ended up in the tip and we will now have to replace, not to mention the adhesive mess that was left everywhere. The 'tiler' we hired looked the part, talked the part and acted the part - until he started tiling. He even has his own website! I'm not stupid, but I'm not acquainted with any people in the trade and we are just punters needing a job done. It is really hard to find a good tiler if you don't know where to start. I thought this guy was genuine. I couldn't find any online reviews of his work, but there will be some now! If I can prevent him doing this to anybody else, then I'll be happy. Ironically, I think we may have found a good local tiler now as a result of this farce, which I guess is how a lot of people find one - when it's nearly too late. Good luck 🙂