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Indi

TF
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Hello everyone need advice

I had porcelain tiles laid a week ago in my kitchen . The tiles are light cream and have a grout haze that wont come off. Ive tried vinegar,baking soda and even a chemical tile cleaner not designed for haze thou. Any idea how i can get rid of the grout haze
 
O

One Day

Are you certain it's grout haze?
Are these polished porcelain?
Any photos showing the problem please?
 
OP
I

Indi

TF
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I used a epoxy grout im sure its grout haze ive attached photos

20190515_105955.jpg
 
T

Tile Shop

The items you have used so far will not make a dent in epoxy. You'll need to try a specialist cleaner, such as the Mapei Pulicol or the LTP Solvex, and several emulsifying pads.
 
O

One Day

Epoxy? Well if its not been cleaned properly in the first place, you've a bit of a task now.
Does the residue feel rough under hand? If yes, then ltp solvex or nitromors will loosen the residue. You'll need lots of white scotchbrite pads and sponges too.
If it's a barely there haze, I'd suggest mapei kerapoxy cleaner, it's a trigger spray, but again you'll need plenty of pads and sponges.

This is exactly why epoxy should only be used with proper care and experience.
Get the tiler back to rectify it!
 
O

One Day

Don't think the OP wants to know. :(
First they "had" tiles laid, then "they" grouted with epoxy.

Sorry if my tone isn't to your liking Indi but I've said nothing that is incorrect.
And to add to the problem; the porcelain appears to be semi-lapato so you'll need a good stiff scrubbing brush and a ton pf patience too! :)
 
OP
I

Indi

TF
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It is a diy job the tile that doesnt have grout was relayed. I called the shop and have been told its not a epoxy groyt its a cement type grout
 

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