Porcelain Tiles - Problems! - TilersForums.com

[Chris101]

Was this job done by the same tiler who used levelling clips?

It was...

 

[Chris101]

lip

 

[Spare Tool]

Was this job done by the same tiler who used levelling clips?

Think the chips would be caused by careless removal of the clips..

 

[Italy]

And another....

ola mark, finished the sabbatical period?

 

[Blunt Tool]

So went from tiles sound hollow, to gaps under skirting, to lips on tiles and now chips on tiles. This job has been discussed in multiple threads and already been given the same answer?

 

[Time's Ran Out]

Chips are new!
He must have come back in the night and done them.

 

[Flintstone]

Chris, what do you want to here ?
You were given good advice by some great tilers and you ignored it all.

 

[Chris101]

Apologies all.
Did not ignore advise at all - With all your comments we went back to the PM and advised him of all the issues and asked for a new tiler while stating all the issues you all advised on.

The PM didn't change the tiler but got him to pull up the odd tiles initally laid and then laid the mebrane and was suppose to use SLC in afreas to get the floor all level however these issues are all of last week when he finished the job.

Anyway the end result is that most of the floor is at an angle of 3mm-5mm.
The main issue is my entertainment units that sit under and next to the TV are at a noticeable slant from the wall.

The construction company has offered to pay compensation of £800 and to take up and replace the tiles that are noticeably unlevel and where the grout lines are not consistant (the tiles were rectified)...

The construction company knew before they took on the job that the only reason we were redoing our kitchen floor was due to the fact that 4 years ago another construction company who carried out the extension work, did a poor suspended floor which meant the tiles were starting to get loose and the grout lines were coming apart...

Is £800 plus taking up a few tiles (is this a safe option to take up tiles already on a membrane) a reasonable compensation offer?

 

[One Day]

Well you'll have £800 to put toward paying someone to take it all up and do it properly when it fails ultimately!

It's easy to sit here and give advice but it's your stress levels and headaches. I'd suggest you go with whatever "feels" right for you.

 

[John Benton]

I don't see how these things weren't picked up the second time the tiles were laid. You had the same problems the first time they were fixed as I recall. The process that the fixing goes through from start to finish, each step could have been checked by yourself and brought to the PM's attention, or checked by him as the installation took place.

Level floor - check with straight edge and spirit level or floor laser level
Tiles fixed - check for lippage and joint widths - remove and replace tiles you are unhappy with
Clips removed - check for chips - remove and replace chipped tiles
Grout tiles once you are happy the above has been carried out
Pay company