No still waiting for shower enclosure, vanity unit toilet towel radiator and mirrored cabinet, will try and upload some pics
No still waiting for shower enclosure, vanity unit toilet towel radiator and mirrored cabinet, will try and upload some pics
Grout joint? Where would I stand legally if I want them off the job when they still have my other bathroom fixtures etc, plus ruined tiles?
Do you have the reciepts for what's paid for?
Those pictures speak volumes, and not just the tiling. For example, the install of your tray. Is that new laminate flooring in your bathroom as well??
I would not let him lift another tool in that room. Your pictures show a complete lack of care to me.
Those pictures speak volumes, and not just the tiling. For example, the install of your tray. Is that new laminate flooring in your bathroom as well??
I would not let him lift another tool in that room. Your pictures show a complete lack of care to me.
Yes have receipts for goods purchased through their showroom,no that's the old flooring, I'm just worried that won't give me the rest of my goods, I can't see me getting a refund for the tiles.....
Yep, a showroom:yikes:
Just to clarify. The goods purchased are separate to any quote or estimate for labour and fitting?
If that's the case then id pay you're more than entitled to the goods and sack the fitters due to incorrect installation and say you've lost faith in their ability to install your bathroom correctly.
Looking at the pictures you've shown (and lets face it that's only a fraction of the whole works) i wouldn't feel that you would be left with a room that's fit for purpose.
If that's the case then id pay you're more than entitled to the goods and sack the fitters due to incorrect installation and say you've lost faith in their ability to install your bathroom correctly.
Looking at the pictures you've shown (and lets face it that's only a fraction of the whole works) i wouldn't feel that you would be left with a room that's fit for purpose.
G
Gazzer
That is about as bad as it comes ....but it isnt even 20% coverage !!!
G
Gazzer
I suggest you print off the PDF I have uploaded for the adhesive and the BS that Deanotile has provided...dont be fobbed off with anything less than what is correct.
Yes, don't want them finishing the job, just worried they won't give my goods let alone a refund for the tiles. I haven't paid any labour charges yet, and I am concerned they will demand some payment?
Yes bought from showroom, being installed by showroom/owner of showroom and his 'team', I thought it was a reputable company but obviously not....
I think a good solution would be they give you the goods. You paid for them and have proof of purchase. They're yours.
I don't believe they're entitled to any payment for work completed as its seriously below par to the point of being dangerous.
If i were you id write off the cost of tiles you've paid against anything they ask in labour.
Put an ad on the looking for a Tiler board on this forum and perhaps visit the plumbers forum as well. Check a few references a get good professionals in.
Least you checked their work and there's no harm or damage done. Just out of pocket on the tiles.
Shame you're not a little closer id come quote you to do a proper job.
Thanks for all your advice, will see what happens on Monday, I have my Dad as back up as not sure they would take much notice of woman, will update you all on Monday, wish me luck!
Nat, don't be afraid of these guys, easy for me to say. When you originally ordered all the tiles etc, was it a manager/owner who you dealt with? It may be worth trying to find out who the owner of this showroom is and ask him/her to come and look at the standard of the work, before they carry out any more work in the bathroom. Are the tradesmen (loose term) employed by the showroom or are they subcontractors? If the owner sees what work is being carried by these people he/she may not be so keen to use them again, he/she needs to know
They have a duty to carry out work to an acceptable standard, and the pics clearly show that the work is well below that requirement.
You have enough information now to put a case together that the work is not acceptable.
They have a duty to carry out work to an acceptable standard, and the pics clearly show that the work is well below that requirement.
You have enough information now to put a case together that the work is not acceptable.
Hi John, its a husband and wife who own the business, husband is the bathroom installer and wife deals with showroom side of things.
The husband has been here of and on and he had a team of 3 guys tiling etc, its just a complete mess to be honest and am dreading Monday, haven't contacted them today as I feel this would give them prior warning and chance to make up excuses?
S
steve187
I was also thinking it may be worth the effort to remove the tiles and clean them up with a scraper, the earlier the better. if you do may sure you protect the bath,
all the best
all the best
Martyn Leeds
TF
Nat,
You've done the right thing in questioning the installation methods.
I, and every other real tradesman need more customers like you to notice, question and challenge anything that isn't quite right.
Hopefully you can talk to the owner/manager, stop the works, pay for the suite (supply only), tiles should be able to be removed and saved (soak in hot water) - even if you have to buy a few more m2 - then thats the not the worst thing in the world.
But at least you've acted quick.
You've done the right thing in questioning the installation methods.
I, and every other real tradesman need more customers like you to notice, question and challenge anything that isn't quite right.
Hopefully you can talk to the owner/manager, stop the works, pay for the suite (supply only), tiles should be able to be removed and saved (soak in hot water) - even if you have to buy a few more m2 - then thats the not the worst thing in the world.
But at least you've acted quick.
There are similar tiling threads here
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