why won't some customers listen..

[Andy Allen]

just back from looking at a bathroom, 30m2 500x300 marble slabs very heavy tiles, and to heavy for the customers skimmed walls, i spent 15mins trying to explain to him about weight limits onto skimmed plaster, showed him the bal fixing leaflet, explaining about the weight limits, and his reply......well if you dont want to do the job, i will find some that will...:mad2: hes got to young kids running about, and it beggers belive he wont listen.

this is the second job this month ive looked at, where they have already bought tiles that are to heavy for skimmed walls, and have no intrest in preping the walls, or changing the tiles even when you show them in writing the weight limits for tiles.

sad fact is some one will do the job..:mad2::mad2:

rant over!!!!!

 

[prceramics]

at least wont be on your Conscience and he will proberly get you to put it right when it all goes wrong

 

[Gazzer]

Some things will never change !

 

[charlie1]

Tile shops really need to offer more advice with tiles like this!

 

[Ian]

All we can do is advise, this place is living proof that most people don't listen.

 

[DHTiling]

la la la la la lala lala... like taking to yourself sometimes isn;t it.. 🙁

 

[Andy Allen]

la la la la la lala lala... like taking to yourself sometimes isn;t it.. 🙁

it is dave, and to be honest i felt like smacking him one for wasting my time and fuel..

and i agree the tile shops should give more info, however the one job i looked at the tiles were from homebase, the customer was adiment the were fine because it said on the box wall and floor tile...

 

[hillhead]

I even walked from a job this morning, 4m2 of glass tiles on sheets with 2-3mm joints tapered too.
To top that they had removed the old tiles so the walls needed serious prep work i.e re plaster with rapid set after removing what was left of tiles too.
I couldn't agree a proper price for prepping never mind the hard cutting of glass.
I thought i'd leave it for some mug to do.
Bet it'll be a mess too, walls like bananas with bad bits everywhere.
It pays to walk at times as it helps the head.

 

[CJ]

I would love to see some of these jobs AFTER they have crashed down.............and then walk away.

 

[Dan]

The shops do definitely need to give more advice about this. There should be signs knocking around in the stone isles of the stores that say 'make sure you give much thought to the preparation when fixing these tiles as they are heavy - ask a member of staff for more information'. If you think about it, they could even end up selling a bit more of the higher end adhesives and primers and whatnot too so it'd be advantageous all round.

In fact, it'd be nice to see a demonstation area in the store where it shows you timbers fixed to walls, then boards fixed to that, then heavy stone fixed to that, but so you can see each of the stages. They'd flog more boards too. If I were a shop I'd even start stocking a little timber too down the stone isle so people question it a bit more often. Might even sell the odd length too while they're at it.

But, that said, you'll still get the numpties that just risk it thinking 'I've never seen it done they're trying to rob me'.

People shouldn't try to have big expensive stone and scrimp on the fixing of them. It's crazy. It's like having a really nice house built to show off, but then inside you're living in tents and it's all leaking. Okay perhaps not quite like that but you know what I mean. They wouldn't do that sort of thing.

 

[Del W]

la la la la la lala lala... like taking to yourself sometimes isn;t it.. 🙁

Do you often take to yourself ?

 

[John Benton]

The shops do definitely need to give more advice about this. There should be signs knocking around in the stone isles of the stores that say 'make sure you give much thought to the preparation when fixing these tiles as they are heavy - ask a member of staff for more information'. If you think about it, they could even end up selling a bit more of the higher end adhesives and primers and whatnot too so it'd be advantageous all round.

In fact, it'd be nice to see a demonstation area in the store where it shows you timbers fixed to walls, then boards fixed to that, then heavy stone fixed to that, but so you can see each of the stages. They'd flog more boards too. If I were a shop I'd even start stocking a little timber too down the stone isle so people question it a bit more often. Might even sell the odd length too while they're at it.

But, that said, you'll still get the numpties that just risk it thinking 'I've never seen it done they're trying to rob me'.

People shouldn't try to have big expensive stone and scrimp on the fixing of them. It's crazy. It's like having a really nice house built to show off, but then inside you're living in tents and it's all leaking. Okay perhaps not quite like that but you know what I mean. They wouldn't do that sort of thing.

Quite right Dan, when I look at a job and it's a nice house you know that they need to be spending a certain percentage of the house value on the bathroom and kitchen. ie. 500k house expect 13-15k per bathroom, 20-30k on kitchen, these houses are not for B&Q, Wickes quality bathrooms.

 

[redlee]

Not sure it matters what the shops do, if you tell someone the tiles are over the weight limits and they're not arsed you can either stick em or walk.
I've had the same with a porcelain job recently - explained about weight limits and the customer looked at me like i had 2 heads, said he'd never heard of any issues re weights of tiles so i advised him to have a quick google and mentioned that some manufacturers are now putting the weight on the box. He had already bought the tiles so wasn't too bothered about listening to my advice - we went and had a look at the boxed tiles (from one of the diy sheds-Wickes i think) there it had all the weight limits re substrates on the packaging along with the weight of the tiles - his response - its only a bit over the weight limit isn't it?

 

[doug boardley]

a lot of people are still of the mental mind set that tiling is a diy job, they talk to somebody down the pub and everything snowballs,,,,"well my mate reckons.....blah blah blah, and he tiled his own bathroom...blah blah blah", that's when I walk away as I know I'm gonna have to contend with Flash Harry down the pub..

 

[charlie1]

I wonder! whats the stats for people being admited to A&E due to a lump of trav falling off? In recent years there have been 2 interesting factors, 1, lots of new tilers (myself included)and lots who are ignorant to weight limitations. 2, travertine (very popular) We may be sitting on a bit of a time bomb!

 

[Stef]

I wonder! whats the stats for people being admited to A&E due to a lump of trav falling off? In recent years there have been 2 interesting factors, 1, lots of new tilers (myself included)and lots who are ignorant to weight limitations. 2, travertine (very popular) We may be sitting on a bit of a time bomb!

The difference is though Charlie, you are on here learning as much as you can like the rest of us & joe bloggs is sitting in the pud "thinking he knows everything" he needs to know about tiling.

 

[jay]

The difference is though Charlie, you are on here learning as much as you can like the rest of us & joe bloggs is sitting in the pud "thinking he knows everything" he needs to know about tiling.

Because the salesman told him everything

 

[charlie1]

true lol! Id did just occur to me i was on here on a sat night, the banter is great init lol

 

[Alan M]

pic up a tile and hold it over there head about an inch or 2. then safely drop it . they will complain that that hurt and you could have injured them. then tell them would you like that tile to fall onto your childs head from 3-4 foot up

 

[Muse2k8]

pic up a tile and hold it over there head about an inch or 2. then safely drop it . they will complain that that hurt and you could have injured them. then tell them would you like that tile to fall onto your childs head from 3-4 foot up

I like how you say "safely" drop it 😉