P
PLFLOOD
Hi,
We have recently had our house extended and the kitchen replaced. As part of this work, the builder laid underfloor heating and laided tiles over this covering an area of 48 square metres. However after the grouting was complete, it became apparant that at least 20% of the tiles showed significent "lipping" and a lot of the grout is uneven resulting in edges of the porcelain tiles being exposed making it uncomfortable to walk on without shoes.
The builder insists that there are only 3 tiles with lipping which is definitely not the case.
One major risk is that if any tiles that are lifted, may damage the two underfloor heating mats. The cost of the underfloor heating, tiles and the builders labour cost came to a total of £***. We still owe him £*** but I am very reluctant to settle this until he completes the work to my satisfaction.
Can you please help as the builder wants to be paid on Friday morning and I am reluctant to do so.
Regards,
Paul
We have recently had our house extended and the kitchen replaced. As part of this work, the builder laid underfloor heating and laided tiles over this covering an area of 48 square metres. However after the grouting was complete, it became apparant that at least 20% of the tiles showed significent "lipping" and a lot of the grout is uneven resulting in edges of the porcelain tiles being exposed making it uncomfortable to walk on without shoes.
The builder insists that there are only 3 tiles with lipping which is definitely not the case.
One major risk is that if any tiles that are lifted, may damage the two underfloor heating mats. The cost of the underfloor heating, tiles and the builders labour cost came to a total of £***. We still owe him £*** but I am very reluctant to settle this until he completes the work to my satisfaction.
Can you please help as the builder wants to be paid on Friday morning and I am reluctant to do so.
Regards,
Paul
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