Topps and the bottled water for grout saga

[afright]

I posted a thread about a Topps saleman telling one of my customers to mix the grout with bottled water,well I did a bit more digging and have found out that Bal is saying to use distilled or pure water when mixing colored grout if you live in a chalky area as the tap water can discolor the grout turning it lighter or even white due to the chalk in the water,over all the years that I have used Bal grout this only as happened once to me, do you think this might start to get a bit more common as they change there grout's bringing out new products,or is it just another get out ,I live in the South East were the water is very chalky.

 

[Andy Allen]

sounds like bal covering there backside to me...

it seems to me they spend 25 years thinking of reasons why not to guarantee there products..

 

[m3fitter]

i knew polymer based grout is temperamental with volume of water, but now i have to run a PH test on the water.. !!

 

[Andy Allen]

next time i need to knock some grout up, i'll dust off my white coat, and turn the back of the van into a testing lab...:lol:

 

[cam_low]

This is one for myth busters

 

[enduro]

And if you use sparkling spring water it mixes the grout for you.

 

[m3fitter]

next time i need to knock some grout up, i'll dust off my white coat, and turn the back of the van into a testing lab...:lol:

like 'breaking bad'... are you gonna cook up lol:lol:

 

[m3fitter]

spring water grout - The healthiest grout in the land :lol:

 

[cam_low]

July 14th for next episode m3fitter

 

[afright]

What get's me they do not state any of this on the bags so how do you know what to do,it's great when the customer is telling you how to mix the grout and you are standing there with that vague look on your face because you cant believe what there saying,for years I have been plodding along happy using white or grey if you needed color grout you mixed it yourself now I think you have got to be a chemist as well as a tiler.