B
Binoir
I was doing a job this morning the B&Q polished black "porcelain" tiles. I was surprised to find that they weren't actually that bad. A slight difference in sizes though. And I did seal them before doing anything.
I'm a plumber by trade and my policy is that if the customer supplies it then they have to live with it. No guarantees on anything they supply.
Customer says, "I can get an electric shower for £45 why are you charging £150", my response, "Buy the £45 shower if you want and I'll fit it. When it breaks I will charge you to come and look at it and then charge you again to fit a new one. If you let me fit a decent one I will guarantee it for 12 months and any problems will be rectified free of charge"
I'm not sure if you can apply this policy to tiles but that's the way I've always worked and never had any complaints.
I'm a plumber by trade and my policy is that if the customer supplies it then they have to live with it. No guarantees on anything they supply.
Customer says, "I can get an electric shower for £45 why are you charging £150", my response, "Buy the £45 shower if you want and I'll fit it. When it breaks I will charge you to come and look at it and then charge you again to fit a new one. If you let me fit a decent one I will guarantee it for 12 months and any problems will be rectified free of charge"
I'm not sure if you can apply this policy to tiles but that's the way I've always worked and never had any complaints.