Pci problems

[nudge]

I am hoping that some one over there with some more experience with the PCI-"NANOLIGHT" specifically can advise if they are experiencing any problems with the product.
We have stocked and sold the product here in Oz for about 2 years and all seemed to be going very well with great acceptance from the trade and sales volume & word of mouth building towards it becoming one of our largest selling individual adhesive lines. :hurray: However over the last 12 months or so several of our clients are getting complete failures. i.e. tiles coming off in mass, so clean they could be reused, it's like a mould of the tile is left in the adhesive. now i am hereing other stories from other tilers who have also had problems but bought the product elsewhere.
I can advise we virtually never have problems here with any of our brands and I am very experienced with the tecnical attributes of other normal brands & products but this is different & none of the common answers as to why it is happening apply & no answers are forthcoming from BASF here who don't normally handle tile & stone adhesives in this country & so are very little help, they are just keeping their fingers crossed that the problem goes away & it was all a big gliche or misunderstanding - but it isn't. :incazzato: and so i am attempted to finally get to the bottom of it for them.

what I can tell you is that in every case whether inside-outside or wall or floor to any substrate & with all tilers & various methods of application the 1 common denominator I can find is, in each case the problem tile has been porcelain - large 300x600 or 600x600 and large notched trowels or back buttering were used to make up for any uneveness in the substrate.

any suggestions will be graciuosly accepted but actual experience would be even better

 

[White Room]

Was it grey or white

 

[Ramag]

Only two quick reasons that I can think of - 1. is that the tilers are spreading to larger area before tiling, thus putting a skin on the adhesive. 2. Maybe because of the temperature down under the mix needs to be a tad wetter. (normally stupid sugestions to pro-tilers)
I have used PCI-"NANOLIGHT" since the day it was released onto the market and never had one single problem.
Maybe try this link and ask the question, its the head office for problems in Germany and they all speak English pci-info basf.com - I have found the back-up of PCI second to none and they will certainly give you an answer quickly from in Augsburg.
Good luck
Joe

 

[nudge]

Was it grey or white

both -so no difference there & I wouldn't have thought any difference as both colours should be tested to meet the same standards anyway ?
C2 - S1

 

[White Room]

Pjc would be the guy to talk to on this, he uses grey all the time. He's not keen on the the white

 

[nudge]

Only two quick reasons that I can think of - 1. is that the tilers are spreading to larger area before tiling, thus putting a skin on the adhesive. 2. Maybe because of the temperature down under the mix needs to be a tad wetter. (normally stupid sugestions to pro-tilers)
I have used PCI-"NANOLIGHT" since the day it was released onto the market and never had one single problem.
Maybe try this link and ask the question, its the head office for problems in Germany and they all speak English pci-info basf.com - I have found the back-up of PCI second to none and they will certainly give you an answer quickly from in Augsburg.
Good luck
Joe[/quote

Thanks but not the answer either - it has happened in winter & summer & in at least 1 case only enough adhesive was spread for 1 tile at a time & also big trowel notch size meant only around 6/600x600tiles layed per bag mix.
as far as the pci link - ( thanks very much ) the aussies would let me past the local Spanish inquisition - Nudge nudge - wink wink !!!

 

[Ramag]

As I have said we use a lot of the product, mainly grey but in conjuction with seccoral 2part or lastogum and it sticks like s__t to a blanket. But that only proves it sticks to the substrate.
If you want I will contact pci for you as I know them quite well, and post the answer to you on this thread.
Joe

 

[nudge]

is anyone using it with large format (600x600) chinese porcelain where the floors are not levelled & so big trowels are used i.e. thick bed ?

 

[jay]

if its sticking to the sub fine and not the tile you have the answer already:8:

 

[Ramag]

is anyone using it with large format (600x600) chinese porcelain where the floors are not levelled & so big trowels are used i.e. thick bed ?

The product is only recomended upto 15mm - Not Thick-Bed, The tilers must read the instructions on the packet. We use to a max of 10mm and find the material good.
If you need more info the PCI web-site will give you the correct adhesive for the job in hand.