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Discuss crap job - when is too late to take to court? in the UK Tiling Forum area at TilersForums.com.

D

Daz

Okay first, you have my sincere sympathy for that job.

I'm no legal brain and do not, honestly, know where you stand regarding a claim, or the steps and timeframe involved, so I will not pass any advise in relation to that.

I do know, however, that the tile job you have received is absolutely shocking and way below the standard of anyone that would expect payment for said work. It is difficult to criticise a job when you only have a few limited pics, so my advise would be to request that a local tiler visit and provide a full report on the work. The report will not only focus on the aesthetic aspects of the job, but more importantly, on the safety aspects. Even if you have to pay £50 for the report, I'm confident that you will have sufficient information to seek legal compensation and a job completed correctly.
 
D

diamondtiling

Okay first, you have my sincere sympathy for that job.

I'm no legal brain and do not, honestly, know where you stand regarding a claim, or the steps and timeframe involved, so I will not pass any advise in relation to that.

I do know, however, that the tile job you have received is absolutely shocking and way below the standard of anyone that would expect payment for said work. It is difficult to criticise a job when you only have a few limited pics, so my advise would be to request that a local tiler visit and provide a full report on the work. The report will not only focus on the aesthetic aspects of the job, but more importantly, on the safety aspects. Even if you have to pay £50 for the report, I'm confident that you will have sufficient information to seek legal compensation and a job completed correctly.


Good advice, please act on it very soon.

:thumbsup:
 
B

BoltonTiler

if you can like said ask a proffessional tiler to come in, photograph and do a detailed description of all the mistakes made in the job. And part of the quotation offered by a known tiler is redo the work and photograph and describe the rectified mistakes...The before and after results, plus the discrepances reported in writing should put you in good stead to have a case to show incompitence.
 
This is all good advice and I hope you manage to get it all sorted out in the end.

I've recently lost out on 2 quite large jobs to builders who blag the customer into thinking they can tile. One was a marble floor that I had to submit my quote for via the builder so it was obvious they would under cut my price.... the other was 116m2 travertine floor. I got called into tile the 5 bathrooms, and I was asked by the customer NOT to look closely at the travertine. When I left after tiling the bathrooms the builders were telling the customer how they would need to bring in a "buffer" to polish the trav and take down the lips!! :mad2::mad2:
 

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