black quartz tiles at marblemosaics in sussex - are they of good quality

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Re: black quartz tiles at marblemosaics in sussex - are they of good

Another day, another problem with marblemosaics ltd.

75% of the tiles delivered were damaged or faulty. I reported this over the phone the day of delivery and sent email evidence the following day.

They are refusing to refund or exchange. It looks like their previous dealings with trading standards and the courts have made little difference.

Any advice welcome
 
Re: black quartz tiles at marblemosaics in sussex - are they of good

Trade and standards is the way to go IMO.
 
Re: black quartz tiles at marblemosaics in sussex - are they of good

Trade and standards is the way to go IMO.

Thank you Dave, I can't believe with so many regulations and laws that people still believe they can do as they please
 
Mirror Quartz tiles (Galaxy, Lightburst, Gulfstone) can be atrocious from online dealers. I would expect to pay £50-60 minimum for a good quality. Make sure you can get physical samples before committing to any serious orders.
We've had reports of some of the cheaper knockoffs having some serious issues. Certain batches when exposed to sunlight or prolonged use of UFH, the resins & fillers have had adverse reactions to the temperature changes, changing colour, clouding, crazing and cracking.

Topps tiles quality are pretty good I've heard from customers and have seen some samples, they're our biggest local competitor, both physically and online, so I only give them credit where it really is due. If their quality is good here, I would hope it's equable nationwide.

, whoever you buy from, try to find out who their supplier is and do a bit of independent research to make sure they're good. And get samples!
 
Last edited by a moderator:
Mirror Quartz tiles (Galaxy, Lightburst, Gulfstone) can be atrocious from online dealers. I would expect to pay £50-60 minimum for a good quality. Make sure you can get physical samples before committing to any serious orders.
We've had reports of some of the cheaper knockoffs having some serious issues. Certain batches when exposed to sunlight or prolonged use of UFH, the resins & fillers have had adverse reactions to the temperature changes, changing colour, clouding, crazing and cracking.

Topps tiles quality are pretty good I've heard from customers and have seen some samples, they're our biggest local competitor, both physically and online, so I only give them credit where it really is due. If their quality is good here, I would hope it's equable nationwide.

, whoever you buy from, try to find out who their supplier is and do a bit of independent research to make sure they're good. And get samples!

I've removed your prices , please don't advertise again. Thank you.
 

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