I won a qoute yesterday based soley on the fact that the other tiler that had qouted had tried to convince the customer to only have upright trims on a half height splashback, with no trims on the tops of the tiles upto and into the window, the customer said that the tiler had said that a three way cut would look too cluttered, the customer immediatley thought that the tiler couldnt do the three way cut, despite the tiler trying to blag it. :lol:
The customer said my qoute was more expensive but he had no confidence in the other guy.