Who Is Right

[IanA2]

I've had some tiling done in a new bathroom. The guy who did it has worked for me before although last time he subbed the tiling out to a proper tiler. This time he's done it himself.

The problem is that the tiles are distinctly uneven, some higher than others and not level. Overall a pretty poor job I think.

The old floor had been taken up and re-boarded and ply laid.

I've tried to tackle him on this and he says:

"I'm sorry you feel the tiling standard is poor, if it is not level this will be down to floor joists being uneven and even with replacing floor and plying this will not correct the dip unless major alterations are made to the sub floor."

I think this is nonsense as when I've tiled in the past I've used different amounts of adhesive to level out any problems with the thickness of the tiles or "blemishes" in the substrate. Remember this was a new floor the tiles were being laid on and it's not a question of slope, just uneven lay.

So, who is right, me or the plumber?

Thanks

 

[IanA2]

PS they are 600 x 300 tiles

 

[CJ]

If the floor WAS flat, level and stable, then it's down to poor workmanship. I would also worry as to what adhesives/grouts he has used??

 

[Italy]

last sentence says it all .....
post photos thanks

 

[IanA2]

last sentence says it all .....
post photos thanks

Which sentence did you mean? I'll try and take some pics but the tiles avery dark and it'll probably not show up very well.

 

[Italy]

Which sentence did you mean? I'll try and take some pics but the tiles avery dark and it'll probably not show up very well.

So, who is right, me or the plumber?....
at my home. plumber . do. plumber.
tiler do tiler . hahaha sorry
putting photos.
here many good tiler. gladly advise you.
I be the last person to give advice.

 

[J Sid]

customer is always right!!!!

 

[Bill]

Are the tiles laid brick bond style? If so, this can cause unevenness as some tiles are not flat and therefore will have distinct lippage where the middle of one tile meets the two tiles on the next row.

This is one possibility but without photos it will be hard to determine exactly what is wrong.

Can you take a photo with a straight edge on the tiles to check for flatness?

 

[IanA2]

Are the tiles laid brick bond style? If so, this can cause unevenness as some tiles are not flat and therefore will have distinct lippage where the middle of one tile meets the two tiles on the next row.

This is one possibility but without photos it will be hard to determine exactly what is wrong.

Can you take a photo with a straight edge on the tiles to check for flatness?

No they are not brick bond, which reminds me, he laid the tiles with the length across the threshold ie like _ rather than | which I found irritating as I always thought tiles should be laid length-ways as you enter a room. I suppose I should have ensured he did that but just assumed he would lay them like that as I had explained to him (at length) that I wanted the the tiling to allow the eye to travel up and over the dais (freestanding bath is sat on raised platform) and up the back wall. Hey ho....

I'll see about pics, not easy because of dark colour. One consequence of the unevenness is that you can plainly see gaps under the skirting board on the walls...grrr.

 

[peteablard]

If he wasn't able to level the floor out with adhesive it should have been latexed. It's obviously a job he isn't skilled enough to do and he should have left it to a pro.