rapid set

[davebates]

Hi guys , so i go into tile shop this morning still half asleep to pick up my adhesive for the day ive got 400 x 200 wickes ceramic tiles to fit to skimmed plaster board in a bathroom, shower area has been tanked and all area's primed with sbr, so im after a rapid set for said job. The chap in the some says i shouldn't use cement based on bathroom walls the only place it should be used is swimming pools and also rapid set will do something to glaze on the ceramics and definitely shouldn't be used at this point being half awake im starting to question my self, he then proceeds to try to flog me tubbed gear which says will go off in a bout a week. I stick to my guns about wanting bagged addy but end up with slow set. I know hes incorrect about cement based in the bathroom but is there a query about rapid set and ceramic tiles ???

cheers

 

[Gazzer]

Interesting...local shop ?

 

[Olz]

Never heard anything as daft in my life. What tile shop was it?


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[davebates]

yes sir ramic you could say they had a "vast selection" !!

 

[chris.tiling]

Did he think April Fools Day is today??? what a crock

 

[Gazzer]

Interesting ? who served you ?

 

[Alan.P]

He's talking total rubbish ( for wants of stronger words ) the next time your in, ask him for his reasoning, it should make good reading.

 

[Gazzer]

and what tanking was used and did they know this ?

 

[prceramics]

was he trying to sell you green star 🙂

 

[Andy Allen]

was it a topps tiles, top, tiling, tip....

 

[davebates]

i dont wanna name and shame i cant remember if i mentioned if it was tanked i remember saying that ive primed with sbr so tubbed gear would take forever to go off i used a jonsons kit to tank as long as i know rapid set and ceramics are compatable im happy

 

[Gazzer]

The thing is though Dave, is that I know that the boss would want to know if his staff are giving wrong or right info. We hear all too often about stores giving bad info but if you just post here and not inform the boss then nothing changes ?

 

[Dan]

Tell the boss and the plebb who's giving that information out what the crack is! Needs to stop this bad advice lark but I doubt it ever will.

 

[DHTiling]

It made me laff.. :lol:

 

[tfs]

What a plonker. Next time he tries to give you bad advice tell him to shut up and ask someone else to serve you.

It seems like pure arrogance to me not just stupidity. I think this guys has some how managed to get confused and he is probably new to this position.

 

[AliGage]

.........and he is probably new to this position.

If he can't do the position he shouldn't be holding the position.

Out of all the different aspects i do in my business, tiling is the one aspect people are willing to have a go at themselves. People don't seem to realise there's more to it then spreading some "muck" and sticking a tile to it.

The one thing that sets this forum apart from others i have seen is the members knowledge and willingness to share that knowledge to ensure the trade is exercised correctly. If we all want to change this situation of cowboys, bad advice, and inproper workmanship then the actions we're all doing here need to spread beyond the forum.
Have a word with his boss, don't be rude, make a joke of it even but get the point accross as to why it's ill-advice. I'm sure he/she wouldn't want customers returning saying "your bloke told me to do this and now look!"

I always listen out when i'm in suppliers, even B and Q on my day off with the misses actually. If i over hear a conversation i can help on i pipe up. The employee will start looking up to you as a man in the know, and the "customer" becomes a potential customer to you once you hand them your business card 😉

 

[tfs]

If he can't do the position he shouldn't be holding the position.

I agree, or at the very least they should not be giving out advice untill they have been in the job long enough to actualy know anything about products let alone tiling.

 

[AliGage]

Not to be stereotypical but shop floor sales assitants are usually school leavers with little or no product experience. They're the ideal person to get in with. Teach them a bit, take them under their wing and they grow in confidence. Build their confidence and i can guarantee once they've sold there next batch of tiles to a retail customer and is asked if they know a good fitter? You'll be the first name off their toungue.

No pun intended but no better advert than word of mouth by the guy or girl that's just sold them what they want you to fit.

 

[Peter]

Quite amusing 'advice' he gave you. :mad2:

Although for what it's worth, you're better with a slow set for walls rather than a rapidset in the majority of cases. Rapid set was never designed to give a 'hang' on wall tiles the way a slow set OPF type will. Also, if you're using grey rapidset then your heart will be broken with white grout.

 

[Ajax123]

If he can't do the position he shouldn't be holding the position. QUOTE]


Hmmm... We were all new and green Once. Maybe he is repeating advice given to him. Why not tell him nicely that he is incorrect and put him right so that he can go forward in is position as a better informed and ultimately more productive individual....... If he can accept criticism and correction from one clearly more knowledgable his boss never need know.

If not tell his boss and get the complete numpty sacked........