passing on trade discount - Tile Advice

[mikethetile]

how many of you pass on the full trade discount on materials to your customers

I do on the basis that I charge enough for my time and the discount makes me more competitive on price and costs me nothing

 

[Andy Allen]

nope........if i supply materials i give them 15% off retail, 20% on larger jobs.

 

[Ian]

Same as mate, I agree to pass on all discounts if I get the fitting work.

 

[mikethetile]

Same as mate, I agree to pass on all discounts if I get the fitting work.

dont understand that surely you only supply at discount if your fixing

 

[White Room]

I get my trade price and then top it up, not charging the full retail though

 

[kilty55]

i used to give 15 percent and take the rest myself a few years ago,currently i give more than that to win the jobs and as yourself mike i charge what i would consider a higher labour rate than others might

the lure of getting possibly 400 pounds discount on there tiles usually helps win the day

 

[Ian]

dont understand that surely you only supply at discount if your fixing

Some people ask for supply only, so obviously I'll give them a bit of discount but not full whack. If I'm doing the fitting I don't make anything on the tiles supplied, do put a bit on addy and grout though.

 

[The D]

some times do and some times don't it all depends on the job

 

[aph257]

i'm with you on this Dean.

 

[mikethetile]

Some people ask for supply only, so obviously I'll give them a bit of discount but not full whack. If I'm doing the fitting I don't make anything on the tiles supplied, do put a bit on addy and grout though.

I understand now Brian, yes I would charge retail if someone wanted supply only as I would want to cover my time

 

[Aston]

all depends on the job as deano said above..

domestics is different than commercials, so if i am using my own money and have to wait anything up to 8 weeks to be paid, then this has to be taken into account

domestic customers are different..i try to be as competative and fair in this economic climate as i can. if i can pass all the discount on without that impacting me , then thats my pleasure.. but if i have to do alot of running around or lay out a lot of money upfront, then that has to be taken into consideration, thats only right & fair..but i will always do my very best to give my customers the best possible discount i can and if i can give them all my discounts, i will..

customers are in a great position at the moment, they can pick and choose in this climate, so we have to look after them the best way we can or they'll soon go elsewhere !! you must maintain you quality and be flexible on your discounts imo

 

[Stewart]

Depends on the job, but only a select few get full discount as I get fantastic rates from my supplier.

 

[mikethetile]

Ed as usual you put it a lot better than I can, theres plenty of people happy to look after your customers if you dont

 

[Aston]

Ed as usual you put it a lot better than I can, theres plenty of people happy to look after your customers if you dont

your damn right there michael!! not the first bit of your quote lol, the bit about plenty of people will look after your customers if you dont.....