Any idea how I can sell a credit note for a well know tile store in London?

[Gazebo]

weird situation to be in for sure, but i'd be straight down that tile shop and sticking that credit note right up their backs....
what shop and where was it.?

 

[jay]

It may not be transferable and anyone on here could possibly get a trade discount from the retail credit note they have given you.
Statutory rights would allow you to a refund if they have already taken 20% off you.
They seem to want it all ways £600+ for nothing and more business.

Totally agree with Timeless ,you should demand the money not a line of credit

 

[Muse2k8]

As soon as you left the shop they have no obligation to give you a cash refund. Tbh only if they were faulty could you have had cash. If their policy is they will charge you 20% to restock and give you the rest as credit then that is up to them.

 

[Mike]

i thought they'd have to give a cash refund unless the receipt has been lost? i'd check with trading standards

 

[Andy Allen]

it all depends on there t/c which should be on there receipt, most tile shops give a refund less 20% restocking, and will only apply if you return them within 30 days..

 

[Mike]

as you say most tile shops, i'd defo check it out and also check if the credit note is transferable. btw i'm after a dewalt 24000 on the cheap if the tile shop mentioned has one in stock :lol:

 

[Muse2k8]

Trading standards will tell you as I have. Used to be my job to know these things. A receipt is simply proof of purchase and nothing more.

If you buy anything from any shop you are not entitled to a refund under any law unless it is proven it was faulty at the point of purchase in which case your statutory rights give you a refund entitlement.

Most places have a refund policy as a matter of customer service.

 

[nybor62]

demand your money back, credit note cheeky sods

 

[jay]

Trading standards will tell you as I have. Used to be my job to know these things. A receipt is simply proof of purchase and nothing more.

If you buy anything from any shop you are not entitled to a refund under any law unless it is proven it was faulty at the point of purchase in which case your statutory rights give you a refund entitlement.

Most places have a refund policy as a matter of customer service.

Well that sucks

 

[Colour Republic]

I find this normally helps