Amtico signature floor flood damage — independant expert advice needed - Tile Advice

[Unregistered]

I have Amtico signature floor in a downstairs room. The Amtico is laid on a solid concrete floor. The floor was professionally prepared and laid. The result was stunning.
Two weeks after the floor was laid a pipe burst in the ceiling and the room was seriously flooded.
The floor was wet for about and hour. The excess water was mopped up and the floor dried.
The plumber accepted liabilty.
After a month the floor bubbled by the doorway. The tiles were lifted in the affected area. The latex had broken up. This was replaced and new tiles laid. After another month a similar thing happened in another part of the room. This was repaired again and everything seemed ok. A further bump has now appeared in a totally different place and I fear the same problem.
The plumber has paid for all remedial works to date.
Carrying on with piece meal repairs is not going to be a satisfactory option in my opinion but I'm not an expert. Neither is the plumber.
I would be grateful to receive the guidance of forum professionals regarding where eg a trade association where I can get an independant assessment of the situation about what is acceptable and what should be done.
I presume that I'm now going to have deal with the plumber's public indemnity insurers and wonder if I should employ a loss adjuster to ensure that my floor is put back into the state it was before the flood.
Your help and guidance will be much appreciated
Many thanks

 

[Dan]

Re: Amtico signature floor flood damage — independant expert advice ne

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[Ajax123]

Re: Amtico signature floor flood damage — independant expert advice ne

It may be coincidence that the floor flooded and the bubbles appeared. There are other things that can cause damp in the floor especially if a floor covering is in place. If your plumber has footed the bill so far I would suggest you don't push it too hard personally because if he began to dig his heels in you may not get any more free repairs. If you can talk him into replacing the lot then good luck.