Grout 3000 leaching dye.

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I've just used Tilemaster grout 3000 (natural grey) on the walls and floor of my own wetroom install. I left it for 3 days before sealing it and another 2 days before using it. After use it is leaching black dye quite badly, is this normal and will it eventually stop? I have asked Tilemaster for their opinion but not had a reply yet but hopefully they will.
 
I dont know grout 3000 says but did you mix by hand or with a whisk , did you use the correct amount of water ,
 
The reason i ask about the water is that bal problem was It dried to quick so want hydrated for long enough so every time it got wet it leached . Their answer was spray the joints with water then cover in plastic to keep them wet . Can't remember precise details .
 
I've used loads and loads of Natural grey 3000 (very good colour) and had zero issues with it.
At first thought it does sound like poor mixing but Tilemaster support their products well and I'm sure they'll help out.
 
I did today. It was stressful but luckily I had been given the heads up. Would be a nightmare in the hot summer but I will mix up in smaller quantities
 
Only time will tell but I very much doubt it. I had no colour issues when mixing. Everything was uniform and as it should be.

Did you use a mechanical mixer to knock it up?
Any photos of your issue as I'm sure @Glynn (Tilemaster) would like to try and help
 
Just had this reply from Tilemaster

Thank you for your email.


I have known this happen a few times with grouts, not only Grout 3000 but products made by other manufacturers. Essentially all it is, is some loose laitance / contaminant left on the face of the grout that wasn't removed during the washing off phase. As the running water hits the face of the grout, the loose particles run off with the water. This will certainly stop once the contaminants on the surface have either been fully removed by the water, or equally if you were to rub along the joints with a slightly coarse pad, such as a washing up sponge, this will remove the very slight film left on the surface of the grout.

We shall see what we shall see!
 

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Grout 3000 leaching dye.
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