Shower Tiling problem

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The builders done the tiling and hes asking how he can prove iys their fault. We all know its either the ply or adhesive but he needs to prove its not the cheap tiles for them to repair the job.
 
As i say if the crack in the tiles follows the line of the join then its pretty clear that the wall/ply and construction of is the fault.
If glazing on the tiles had cracked all over the tiling then maybe not.

Take some pictures and document it well. Remove one or two of the cracked thousand see where the join lies.
Is there any discolouration in the grout? And what grout was used? What sort of shower was installed? Was the area waterproofed? Or tanked?

Might be an idea to get a tiler out for an hour or two to investigate and see if they are willing to document issues for you so you can be armed with the information you need.
 
Do not remove any tiles , do not allow anyone to touch the installation.

Firstly contact trade and standards and seek legal advice.

They installed your tiles to plywood , so they accepted they were suitable , otherwise why fit them. ?
 
Fair point actually Dave. I suppose if you interfered you could then be blamed for the crack.

Could look into getting a quality surveyor or a specializing building inspector in to do a report?
First port of call is to write and send a letter of complaint to the builder. That is if you have an address for him.
 
That's where I came. Basically he says the loft extensions is mainly wood, which is bound to expand and contract, but if we'd used heavier tiles they wouldn't have cracked. Which sounds like rubbish to me. Apart from wishing I'd come on here earlier, what's the best way to find someone local who knows what he is doing to take a look?
 
When plywood is used as a substrate for wall tiling then as far as I can remember (my online library access seems to have disappeared so I can't check) British standards recommends that it should be limited to small areas that can be made from one sheet, and that if there are joints in the sheets then they should not be tiled over (unless a movement joint is put in). Where plywood is used it should also have been coated on the reverse (un-tiled) side and all edges with a suitable primer/sealer - which in my experience never happens.
 
This install has failed because they have used Ply in a shower area,
End of.

Listen to Dave, it's down to expansion of the substrate,

Ply is not suitable in a wet environment, ie shower, it expands & contracts & that's why the line has appeared along the joint in the substrate.

The builder would have been better off using plasterboard, even without tanking it would have lasted longer.

Builders think that if they use Ply then it strengthens the wall.

This failure is down to the builder.
 

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