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Discuss kerakoll rep ran a mile be warned in the UK Tiling Forum area at TilersForums.com.

G

Gazzer

You say the 2nd time you laid the slate after the rep sealed the floor for you and gave yo the go ahead to tile you used H40 Ideal ? So what was the adhesive the 1st time ? Just curious and following this story as i have tried Kerakoll and had no issues.
I was asked by the rep later what i thoought and my honest answer was "its ok but nothing new IMO".
I am also awaiting a suspected response from Ajax123 as i know he was on a job recently where Kerakoll was used.
 
G

Gazzer

hi and yes i found the h40 very nice to use ,it was the sealer , first time round i used granfix ,which i all ways use and find it very good ,its one of the only add grouts i can get down here :thumbsup:

In that case i would think they have a valid claim ( for the 1st attempt) that because kerakoll primer was used then so should Kerakoll adhesive and not granfix or any other make.....as for any "wriggling" out of the 2nd attempt ... I dont know :mad2:
 
Hi, guys - very interested in this thread as I have just started using Kerakoll for premium stone fixing (about the last two months). I have found it great to use and clean up, etc, good pot life and open time but as we all know, time will tell!!! I use standard set a lot because I do a lot of detail work and work alone, and find that with fast set I am mixing and cleaning up literally half the day. Perhaps I am just disorganised!!! As for the primer issue my understanding is that we should stick to the same brand for primers and adhesives as the polymers work together, and of course the polymers do differ from company to company. Does this make sense or am I being naive?
The only issue I am seeing currently with Kerakoll is colour shading on grout and am about to get back to them about this. Will report back as to how supportive they have been! Thanks chaps.
 
Hi, Richard.
I don't really know what the correct diplomatic course would be here.
I have found the Kerakoll guy to be very helpful so far, but it is early days. To my shame I don't even know how to send a private message but if you contact me via my website I will share his name with you.

Cheers!

John

Tiler John Chiffers Stratford upon Avon Shipston on Stour
 

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