i started to tile a kitchen once, all the tiles were in the garage and the customer had brought a box in for me to start, i said are all the tiles the same and she said yes. So i proceeded to tile where the extractor is and got the 100 tiles on in about an hour. Customer comes in and says thats lovely. so i go and get another box out and its a different colour!!!:mad2: i look at the other 4 boxes and they are all different colours!!!! so i ask the customer if they are the tiles she ordered and she says yes. So i say i thought you said they were all the same to wh ich she replies " i thought you were on about the shape of them" Any how removed the tiles and salvaged the ones i had cut and started again. What a morning it was.