Cracking glaze months later

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I didn't seal the tiles as they weren't crazed. I've used crazed tiles many times and seal both before and after grouting.....but you wouldn't seal uncrazed ceramic tiles as nothing to seal!!!! Customer doesn't want the damaged tiles replaced as he says the others will probably go same way. Most tiles are above the hob and one above the toaster so heat probably to blame as well as crap tiles.
 

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Cracking glaze months later
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Canada Tile Advice
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