Honestly, Mike, a text like that would scare me, too, big time.
And that is exactly what is intended, here, isn't it, to scare you. I hate horrible people as much as you, but take heart in the balance of attitude shown by your tiler pals on here, they are giving you support, use it to give you the courage to really go down the legal route, it may seem almost too much hassle now, but if your child was bullied, would you not want him to learn to stick up for him/herself?
That is what the law is for, to protect you, you are in the right, you know it, and it's time that moron customer gets to know about it. This is not just for now, this is training ground for your future, it will give you a little more experience how all that works and just hink how much it will do for your self confidence, which comes after experiences like that.
Perhaps this is a test how committed you really are to make a better future for yourself and your family? Don't blow it now, you have the law on your side to pass it and come out a stronger happier you. And make your family proud, they will want you to take charge, too.
Good luck, Mike, we are all routing for you.
