tile tolerances

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first time in 14years ive never been paid,just unlucky it happened to me ,could of been one of the other 2 guys she got to quote
 
no its not fair to say that ,you should check the walls prior to tiling, at that point if the walls were not to your liking you had the chance to walk away by starting tiling you have accepted the responsibility for the finished look of your work and therefore accepted the walls were fit for tiling


It is harsh but very true unfortunately. Was your work subject to a written contract or quote. What were the requirements of the contract.

If the walls were unsuitable you should not have tiled so unless you have already used that as an argument I would avoid doing so. The question seems to be is the tile face flat or not. In that respect the BS codes of practice outline what is to be reasonably expected by BOTH parties. If you have mainatined compliance with the standards then you have little to worry about unless the written contract assumed an overider to the standards. I see these over riders a lot in floor screed specs where the spec says that the screed should be laid to receive a finished floor covering but unfortunately the BS and the practical constraints of screeding often mean that it is impossible to acheive the spec. The smart screeders opt out of the unreasonableness of the spec by writing a suitable contract clause into quotes and acceptances etc. Unfortunately based on your 1pence peice test you may not have acheived the minimum reasonable standard as it is 1.65mm and you are allowed 1mm deviation in level with a 2mm joint pattern. You need to be sure of your ground if you are going to argue because BS codes of practice can protect you or they can pull the rug out from under you. If the customer is unhappy enough to have comissioned a second opinion and a report I would be talking sweetly and trying to settle it before it gets beyond the point where it cannot be resolved amicably.
 
she is disputing a couple tiles not all the work,didnt get chance to get an exact gauge on tiles in question,should of used credit card as gauge instead,hardly grounds for witholding the full payment for all the work,many thanks for all your input guys :thumbsup:
 
Sounds like it could be messy.

Good luck with it mate and keeps us informed as to what happens :thumbsup:
 
its worse when you dont get paid and your work is mint!!! unfortunately this happened to me (£1200) the joiners £11k!!! he simply ran out of money on new build and lost his job, took him to court and got judment in my favour. cost me about £300 in letters and court charges. didnt get a penny in the end. 5 years ago now. recently found out his house is up for sale 300k. not sure if there is anything i can do.
 
You can put the dept onto his house, he can't sell until it's paid.

Can't remember what it's called though, a plumber I know done it
 
You can put the dept onto his house, he can't sell until it's paid.

Can't remember what it's called though, a plumber I know done it

cant understand how he can put house up for sale he is totally blacklisted etc now. i put it down as a bad job and left it. thought i would be way down the pecking order if money was handed out.
 
Makes think more to get a contract sorted, in some ways to cover your a***

98% of customers have been sound, just seems to be tarring the good ones as the bad ones
 
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