Nightmare customer

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macten

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Went to look at a job for bathroom wall tiling in a lovely huge old house over the weekend.
Lovely old guy, a professor at the local Uni, married to the nastiest piece of work I have ever met. You could see how she had sucked the very life force out of him.
They showed me the field tiles and the border. She wants the border at the top against the ceiling. You could see how far out the ceiling was by eye.
I explained the problem they would have and he totally agreed but she was having none of it, borders like that are out of fashion apparently.

I do wish tile/bathroom showrooms wouldn't display set outs like these, with their perfectly plumb and square boarded mock ups.

He showed me another bathroom that had been done by another tiler that he was happy with but they can't use him as he is suffering a nervous break down. I wonder why?
 
Im dealing with a colour supply problem caused by Dulux insistance on only supplying certain shades through retail outlets

so I know how you feel

im going to be venting my frustration at dulux at some point probably when they write to me asking why I dont use more of their product
 
I hate that when you get a realy nice fella and a ***** of a wife. I have 2mates that are married to a pair of sisters that are both horrible old wenches
 
You should have asked them in the shop how they suggest a tiler gets around the problem when the ceiling isn't as square as the display, and see what they come up with.
 
if you drive over the witch you only get 3 years for dangerous driving out after 18 mths its worth it a !!!:thumbsup::lol:
 
havn't seen many ceilings that are 100% level, thats why i always cut into the ceiling.

just a shame she hasn't got the sense to see that.
 
Im dealing with a colour supply problem caused by Dulux insistance on only supplying certain shades through retail outlets

so I know how you feel

im going to be venting my frustration at dulux at some point probably when they write to me asking why I dont use more of their product

You should be able to get a match Mike even if the don't call it the same name, they have thousands of colours, is this a touch up job?
 
No Rob

this has been a difficult one and it shouldnt have been

priced this earlier in the year and gave her a dulux weathershield and a johnstones stormshield colour chart

she rang back a month ago and said they had chosen a colour and can I come and do it so I booked it in, she specified the dulux even though it was more expensive

went to get the colour mixed in trade and the machine wouldnt have it, so I spoke to her husband who said that it had taken over 2 years to settle on this colour and nearly wrecked their marriage, the woman in homebase said it was available in weathershield, so I rang dulux who confirmed that this shade was available only through retail outlets but they had the next shade darker in trade

went back to them with a trade colour card and a retail colour card and showed them, they wanted the retail so I adjusted the price after explaining that the coverage was less and they would require more paint

good, sorted or so I thought

came to apply to roughcast render , its ready to use but was too thick to for the roller and just matted it and it wouldnt get in to the nooks and crannies, thinned it slightly, let it dry and it looked awfull, tried rolling over it to see what the second coat looked like. it was desperate and there was no way I was going to leave a job looking like that

so I bit the bullet got a 3" purdey from the van and brush painted the lot

a large 4 bed detached house but I got into every little hole with the brush and it looks the mutts. painted the plinth about 3 this afternoon and cleaned up

but 2 days have grown to 4 days and im not charging extra on the labour as it was my descision to brush it, they would have accepted the poxy roller finish but I could nt

so my principles have cost me two days free labour
 

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