Can anyone offer me some advice please?

[Dave Cleaver]

Hi all

I'm new to this forum thing but confess I joined this one to get some advice.

In March this year I spent around £1200 on some porcelain kitchen floor tiles which prior being laid (by a professional) looked fantastic. Unfortunately, now they are laid they simply do not look the same. I have an 'original' and you can so clearly see there is a problem with the product itself. We have cleaned them with the recommended product but to no avail.

I want to know who best to complain to. Trading Standards want the written declaration of 2 or 3 Pro tilers saying they don't look right but I feel it's a bloody cheek to ask a Pro to come to my house when there isn't much in it for him.

I can't let it go because they simply look terrible compared to how they look in the showroom.

Anyone? Please?

Dave

 

[Dan]

Welcome to tilersforums.com | Tile Forums | Tiling Forum!

Hello Dave Cleaver, welcome aboard www.tilersforums.com. Stick around, I'm sure you'll like the place.

 

[faithhealer]

welcome to the forum Dave, where are you at dave, most of our members don't mind poppping in if it's local

 

[hillhead]

Polished porcelain?

 

[faithhealer]

Polished porcelain?

has to be Joe hasn't it

 

[Prem Tiler]

Welcome aboard! You have found the best place to answer all your questions, tile related or not!

 

[nybor62]

:welcome:to the forum

 

[diamondtiling]

Hi Dave, welcome to the forum.

Where did you get the tiles from? did they have a transit wax and if so was it removed prior to sealing and grouting?

 

[mikethetile]

:welcome:

 

[merlecollins]

Hi Dave, and :welcome: to the best place possible to help you reach a conclusion with your problem

Is it the tiles themselves your not happy with or the fixing of them?
Where did you get them from?
Where are you in the UK?