D
Dave Cleaver
Hi all
I'm new to this forum thing but confess I joined this one to get some advice.
In March this year I spent around £1200 on some porcelain kitchen floor tiles which prior being laid (by a professional) looked fantastic. Unfortunately, now they are laid they simply do not look the same. I have an 'original' and you can so clearly see there is a problem with the product itself. We have cleaned them with the recommended product but to no avail.
I want to know who best to complain to. Trading Standards want the written declaration of 2 or 3 Pro tilers saying they don't look right but I feel it's a bloody cheek to ask a Pro to come to my house when there isn't much in it for him.
I can't let it go because they simply look terrible compared to how they look in the showroom.
Anyone? Please?
Dave
I'm new to this forum thing but confess I joined this one to get some advice.
In March this year I spent around £1200 on some porcelain kitchen floor tiles which prior being laid (by a professional) looked fantastic. Unfortunately, now they are laid they simply do not look the same. I have an 'original' and you can so clearly see there is a problem with the product itself. We have cleaned them with the recommended product but to no avail.
I want to know who best to complain to. Trading Standards want the written declaration of 2 or 3 Pro tilers saying they don't look right but I feel it's a bloody cheek to ask a Pro to come to my house when there isn't much in it for him.
I can't let it go because they simply look terrible compared to how they look in the showroom.
Anyone? Please?
Dave
