No work for a couple of weeks. Got a call from Topps the other day to go around to a house that needs a kitchen tiled in mosaic with a border.
I get there 5 mins early, and knock on the door. No answer. I give it 6 mins and try again. No answer. I ring the mobile of the owner. No answer. 20 minutes later and several attempts at ringing the number with no luck. I knock on the door again......no answer. I’ll give it 5 mins, but just then out of the corner of my eye I see a curtain twitch. But when I peer in I see no one. I bang on the window harder and a young girl answers the door. I tell her that I have an appointment with her Parents and that I have been standing outside the house for over 20mins. I get her to call her parents on the phone and she gets through to her Mum. She lets me in and says that her Mum is only down the road. I measure up and wait for the Mum to appear. She appears about 10 mins later. I ask her about the mosaic and she said that the man in Topps Tiles suggested mosaic tiles. I am a little confused so I asked her why had she called me around for a quote. She said all she wanted was advice about her worktop that she had changed about a month ago. The old worktop was thicker, and the new one is thinner. This means that there was a 10mm gap, going down to a 5mm gap between the worktop and the bottom row of tiles. The woman had very little command of the English language and communications between us both was not great. What I think she really wanted me to do was to cut 10mm – 5mm slithers of tiles and stick them to the bottom of her existing tiles. What a waste of 90 minutes. I’ll still do her a quote, but it will be for removal of old tiles and retiled with new tiles. What gets me more, was that there was no apology for her turning up 30 minutes late for the appointment. I also blame Topps for wasting my time. This was supposed to be a Topps Approved Fitter job. Now it’s time for my dinner! Cheers Sean
I get there 5 mins early, and knock on the door. No answer. I give it 6 mins and try again. No answer. I ring the mobile of the owner. No answer. 20 minutes later and several attempts at ringing the number with no luck. I knock on the door again......no answer. I’ll give it 5 mins, but just then out of the corner of my eye I see a curtain twitch. But when I peer in I see no one. I bang on the window harder and a young girl answers the door. I tell her that I have an appointment with her Parents and that I have been standing outside the house for over 20mins. I get her to call her parents on the phone and she gets through to her Mum. She lets me in and says that her Mum is only down the road. I measure up and wait for the Mum to appear. She appears about 10 mins later. I ask her about the mosaic and she said that the man in Topps Tiles suggested mosaic tiles. I am a little confused so I asked her why had she called me around for a quote. She said all she wanted was advice about her worktop that she had changed about a month ago. The old worktop was thicker, and the new one is thinner. This means that there was a 10mm gap, going down to a 5mm gap between the worktop and the bottom row of tiles. The woman had very little command of the English language and communications between us both was not great. What I think she really wanted me to do was to cut 10mm – 5mm slithers of tiles and stick them to the bottom of her existing tiles. What a waste of 90 minutes. I’ll still do her a quote, but it will be for removal of old tiles and retiled with new tiles. What gets me more, was that there was no apology for her turning up 30 minutes late for the appointment. I also blame Topps for wasting my time. This was supposed to be a Topps Approved Fitter job. Now it’s time for my dinner! Cheers Sean